Room Attendant/housekeeper

**Hyatt Place Toronto-Brampton currently hiring Room Attendants/Housekeepers.**

The room attendant has the responsibility to maintain high standards of cleanliness inside guest rooms of the hotel.

The duties of Room Attendant are, but not limited to the following;
- Stock, organize and maintain the room attendant cart and linen rooms consistently. Acquire cleaning supplies from the housekeeping department.
- Clean and maintain all guest rooms of the hotel using the ABCs of housekeeping standards and techniques. Activities include: Cleaning and sanitizing washrooms, vacuuming carpets, removing refuse, replenishing amenities and other supplies, empty irons and return to holder if required, dusting all surfaces, changing bed linen, rotating mattresses according to schedule, performing operational checks on all electrical appliances.
- Conduct inventory of towels and other supplies, and room defects and report any shortages or problems immediately to the housekeeper in order that the guest is appropriately charged.
- Handle all lost and found items in accordance with hotel policy.
- Report status of room to team leader.
- Maintain all equipment in a safe an operational manner. Report all defects in equipment to the housekeeper and take defective equipment to maintenance if appropriate.
- Participate in monthly housekeeping inventory procedure.
- Inspect the guest rooms of the hotel for maintenance defects and report problems to the Executive Housekeeper or his or her delegate to ensure that repairs are made promptly.
- Collect and handle the guest maintenance request cards in accordance with hotel procedures.
- Collect and handle guest comment cards in accordance with hotel procedures.
- Inspect all other areas of the hotel for cleaning defects and clean and/or report the problem to the executive housekeeper.
- Receive and promptly handle guest requests such as requests for additional towels, a refrigerator, etc
- Receive and communicate guest complaints and concerns to the Executive housekeeper or his or her delegate or to the appropriate functional department to ensure that the issue can be dealt with promptly.
- Clean and Service guest rooms when requested in accordance with the collective agreement.
- Work cooperatively with the remaining housekeeping staff and managers, and staff and managers from the other departments, including maintenance, front office, administration etc.

**Physical Demands**:
*All tasks are performed indoors, temperature is moderate and controlled by hotel environmental systems

*must be able to stand and exert well-paced mobility for up to 4 hours in length

*Must be able to lift up corner of mattress for changing bed linens

*Must be able to push and pull carts and equipment weighing up to 50-70 lbs on a regular and continuing basis

*must be able to clean 10-15 rooms daily

*Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks

*requires grasping, standing, walking, repetitive motions, bending

**Job Requirements**:

- Must be eligible to work legally in Canada

Must have the ability to speak English clearly, distinctly and cordially with guests and employee
- Must have the ability to read and write English
- Must be self-motivated and detail oriented
- Must have previous hotel housekeeping experience.
- Must be available on weekends and flexible with weekdays availability

**Salary**: $15.50-$18.00 per hour

**Benefits**:

- Discounted Hotel rooms
- On-site parking
- Coffee breaks

Schedule:

- 8 -10 hour shift
- Day shift
- Weekdays & Weekend

**Experience**:

- housekeeping: 1 year (preferred)

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract, Casual, Seasonal, Apprenticeship, Internship / Co-op
Contract length: 12 months
Part-time hours: 30 per week

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Every Weekend
- Holidays
- Monday to Friday
- On call
- Weekend availability
- Weekends only

Supplemental pay types:

- Overtime pay
- Tips

COVID-19 considerations:
Masks are mandatory

**Experience**:

- housekeeping: 1 year (required)
- cleaning: 1 year (required)

Work Location: In person