Operations Manager

1 week ago

Kingston, Canada Paladin Security Full time

Operations Manager

The operations leader is responsible for branch management with all aspects of Paladin 24/7 security business portfolio. This position will oversee a diverse team to demonstrate to them the Paladin difference. We believe in promoting from within, respecting people and their differences and providing a high quality of service. This position will allow you to empower staff and to manage multiple portfolios of clients and security guards.

**Why Choose Paladin**:

- Extensive Paid Industry Training
- Bonus Potential
- Opportunities for Growth & Advancement
- Flexible work schedule
- Assist in developing, implementing, and executing projects, with an emphasize on long-term strategic planning and thorough collaboration with team members
- Work closely with Directors, Executive Vice President, and other Departments
- Communicate and advise the People & Culture Lead and Labour Relations Manager on union grievances
- Lead the re-launch and prioritization of Paladin’s special coverage portfolio of business, including related inside sales opportunities
- Carry out routine critical gap analysis of security programs to detect deficiencies and liabilities
- Interpret KPI reports and implement operational adjustments

**Qualifications**
- Managerial experience with a demonstrated history of progressive management responsibilities
- Experience with managing security programs, operational and scheduling coordination
- Experience in security account management best practices, general property management, and call center support services; a professional security or property management designation is an asset
- Well-defined business acumen, including definable experience in negotiation, conflict resolution, and large-scale team management
- Proven ability to build and maintain strong internal and external working relationships
- Must have a reliable working vehicle
- Working knowledge of appropriate legislation and provincial / national standards on fire safety, security, and protection of privacy

Paladin Security: Making the World a Safer and Friendlier Place because we
**CARE**

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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