IT Governance Specialist

About AGF:
Founded in 1957, AGF Management Limited is an independent and globally diverse asset management firm. AGF brings a disciplined approach to delivering excellence in investment management through its fundamental, quantitative, private capital, and high-net-worth businesses. Our suite of diverse investment solutions extends globally to a wide range of clients, from individual investors and financial advisors to institutions, including pension plans, corporate plans, sovereign wealth funds, endowments and foundations. Our commitment to the principles of good stewardship and responsible investment is a positive differentiator for AGF. We believe integrating Environmental, Social and Governance (ESG) issues into our investment decision-making and ownership practices across platforms will help deliver better investment outcomes to our clients.

About the Role:
The Information Technology (IT) Governance Specialist will support AGF’s enterprise Business Continuity Management, Service Management and Third-Party Risk Management Programs.

Your Responsibilities:
AGF’s Business Continuity Management Program is designed to:

- identify potential threats to the firm and their potential impacts to business operations.
- provide a framework for building organizational resilience.
- safeguard the interests of AGF’s key stakeholders and brand.
- develop, maintain, and test AGF’s Business Continuity Plans.
- Understand AGF’s business operations.
- Develop and maintain Business Continuity, Pandemic, and Crisis Management Plans.
- Assist and coordinate the regular testing of plans.
- Periodically update department Business Impact Analyses.
- Coordinate and assist with crisis or incident response activities.
- Support and maintain the ‘critical assets inventory’ (i.e., Crown Jewels).
- Collaborate with AGF’s Security Operations in the event of a material cybersecurity incident.
- Coordinate and support BCP awareness training for staff.
- Maintain the BCP intranet site.
- Respond to RFPs and due diligence requests regarding the BCP program.
- Coordinate with IT and Corporate Facilities to ensure disaster recovery and recovery sites are integrated into the BCP.
- Assist with the preparation of program status updates to senior management and support corporate communications with any external reporting requirements.
- Produce relevant business metrics.

AGF’s Service Management program is designed to:

- provide a strategic approach to the creation, delivery, support, and management of IT services to the firm.
- Assist the Service Management team.
- Support the Service Management functions.
- Asset, Change, Incident and Problem Management.
- Mentor team members for timely completion of assigned projects.
- Participate in team meetings to discuss to incidents/issues.
- Perform root cause analysis of problems & incidents and develop resolution plans.
- Work with the team to develop problem management and service improvement plans.
- Create and maintain documentation for service management activities.
- Act as an escalation contact for customers.
- Communicate department goals and procedures to team members.
- Produce relevant business metrics.
- Provide support for new releases and deployments.

AGF’s Third-Party Risk Management program is designed to:

- Ensure contractual obligations and compliance with regulatory requirements are observed.
- Leverage and maximize third-party relationships to reduce costs, improve service and adopt third-party solution enhancements and innovations.
- Mitigate risks associated with the third-party relationships, solutions, and service delivery.
- Develop and maintain partnerships with trusted third parties.
- Support and assist with third-party risk management functions:

- Planning
- Due diligence/procurement
- Vendor Management tracking
- Contract negotiation
- Ongoing third-party performance review and assessment
- Termination of third-party relationships/contracts
- Support and assist the IT Governance Manager with reporting requirements.

Your Qualifications:

- 5-6 years IT governance experience.
- Excellent communication, collaboration, and facilitation skills.
- A demonstrated ability to work effectively in a team environment across all departments and in a hybrid work environment.
- May occasionally require after-hours support.
- Strong leadership skills.
- Post-secondary education is preferred.
- IT Audit and risk management backgrounds are preferred.

No unsolicited agency referrals please.

R10800