Reservation Specialist

2 weeks ago

Waterloo, Canada Airways Transit Service Limited Full time

**About Airways Transit**

Since 1975, Airways Transit has been providing safe, reliable, courteous first-class airport ground transportation services. Our friendly, convenient service has been specifically designed for the needs of the time conscious business traveler to the relaxed-minded vacation-seeking traveler.

Airways Transit is the premier provider of airport ground transportation serving the Greater Hamilton-Wentworth region, the cities of Burlington and Oakville and the Waterloo Region including Kitchener, Waterloo, Cambridge and surrounding areas. We provide door-to-door shared ride and private vehicle transportation to and from Toronto Pearson International Airport, John C Munro Hamilton International Airport and Region of Waterloo International Airport.

Airways Transit provides quality service, operating 24-hours a day, 365 days a year. We have a responsibility to our clientele to provide quality service that is based on reliability, responsiveness and first-class safety guidelines. Our two divisions ensure prompt attention to the client’s needs and we continue to successfully set the standard of excellence in the ground transportation industry.

**The Job**:
Workdays **Saturday, Sunday** Hours**:10am until 20:00hrs** (Two 10-hour shifts) 20 hours total. Occasional coverage is encouraged for remaining week days.

Customer support for all telephone inquiries.

Create and maintain reservations in the database.

Address concerns regarding customer bookings.

Provide confirmation calls to customers day before departure.

Welcome and encouraged to learn all aspect of the department.

Starting Pay is $16.50 with an increase to $17.00 after 90 day period.


**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $16.50-$17.00 per hour

**Benefits**:

- Company events
- On-site parking

Schedule:

- 10 hour shift
- Every Weekend

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

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