Maintenance Manager

**Description**

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

**Human Focus - Creativity - Excellence**

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today

Are you ready to roll up your sleeves and jump in with both feet? Is facilities management and building services your passion? Does motivating a team and delivering superior customer service excite you?

As our next Maintenance Manager you are a maintenance professional ready to engage in hands-on tasks when needed. As a working manager, you will guide the environmental services team in providing essential housekeeping and maintenance support for the residents of our retirement community. Utilizing your technical expertise, you will take a proactive approach to ongoing maintenance, reliability, and optimization of equipment performance.

You will work closely with the General Manager and residence leadership team to ensure maximum resident satisfaction while fostering a positive living experience for our residents. You will implement practices in line with environmental sustainability with the goal of creating a responsible and eco-conscious residence.

In addition, you will ensure that the physical condition of the building is maintained in a condition that reflects the overall brand while ensuring the safety of residents, employees and guests. Your goal is to exceed our resident’s expectations and help them discover a “More Living” experience.

**Key Outcomes**:

- Ensure high levels of resident satisfaction with building condition and cleanliness (as measured by the Resident Satisfaction Survey)
- Ensure that Health & Safety risks to employees, residents and the general public are minimized or eliminated
- Ensure that installed equipment is maintained in working order or returned to service as quickly as reasonably possible
- Ensure that capital spend and department budget meet or exceed guidelines
- Develop and maintain an engaged workforce (as measured by the Employee Engagement Survey)

**Key Responsibilities**:

- Inspect all work areas and essential equipment as part of ongoing safety and fire protection program to ensure safety standards are maintained, clean and sanitary and equipment is in safe working order
- To know how to use and monitor specialized building automation systems, fire safety equipment, call boxes, emergency shut offs etc.
- To establish and maintain preventative maintenance schedules for required equipment
- To promote a culture and practices involved in line with environmental sustainability
- Maintain the facilities and ground in “showcase” condition at all times
- Select, train, develop, engage and manage performance of all Environmental and Housekeeping staff (where applicable)
- Manage department budget and support the community capital budget process
- Contribute as part of the residence leadership team to maximize resident satisfaction
- Manage the room refresh process to achieve maximum cost effectiveness and contribute to the achievement of occupancy targets
- Manage external vendor contracts with respect to service and cost
- Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in our Code of Conduct
- To complete all other tasks as assigned

**Required Education, Credentials and Experience**:

- A minimum of 3 years of experience in environmental services and/or maintenance, preferably in seniors living;
- Experience managing and leading a team, preferably in a unionized environment, is considered an asset;
- Knowledge of building systems including basic plumbing, electrical, mechanical, HVAC and emergency systems;
- Knowledge and experience in aspects of housekeeping, laundry and maintenance preferred;
- Knowledge of proper use of Personal Protective Equipment (PPE) and Infection Prevention and Control (IPAC) protocols;
- Must have or be enrolled in a certified facility management professional technical program or have a trades license;
- Joint Health & Safety Committee (JHSC) certified or willing to obtain;
- Working at heights training certified or willing to obtain;
- Better than average computer skills;
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

**Don’t Meet Every Requirement?