Personal Lines Underwriting Assistant

**Introduction**

Specialty Program Group Canada (SPG Canada) is a fast-paced insurance Managing General Underwriter (MGU) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, Totten Group, Anderson McTague & Associates, and Specialty Claims Canada. Our success as Canada’s largest MGU is based on our innovation, hospitality-level service, and living our values every day. We are a thriving, growing organization, providing stable and fulfilling careers for over 500 people across Canada.

We are leading supplier of property and casualty insurance in Canada, providing innovative underwriting solutions to licensed brokers across Canada. We offer a broad range of products servicing business in one of our core segments: Hospitality, Recreation & Resorts, Construction (COC), Contractors, Professional Insurance, Real Estate, Personal Property, Transportation and more. Our underwriting expertise and facilities let us write even the toughest risks or solve that small wrinkle in what might otherwise be a standard risk.

**Overview**

Working as part of a team, you are responsible for analyzing the acceptability of business opportunities according to company guidelines. This includes reviewing and pricing of new submissions, renewal business and endorsements. You will work collaboratively with the team leader, colleagues, and management to provide value added expertise and exceptional service to our broker partners.

As an **Underwriting Assistant (Personal Lines)**, you will help drive the growth and profitability of SPGC under our Cansure brand. You will build broker relationships and leverage your expertise, creativity, and entrepreneurial spirit to build your book. Surrounded by a team of experienced practice leaders, managers, and executives, we provide an extensive array of products, ample capacity, and empowerment to enable your success. In this role, you will work collaboratively with your colleagues and management to provide value added expertise and exceptional service to our broker partners.

This is an **office-based position** with the potential to transition to a hybrid arrangement after the probationary period, based in either our **Langley or Salmon Arm office**.

**Responsibilities**

This position will:

- Develop and maintain excellent relationships with underwriters and brokers through discussions and correspondence;
- Processes and issue documents as instructed by Underwriters and Managers;
- Meeting service standard and turnaround time with respect to issuance of documents;
- Support Managers and Underwriters with general administrative tasks;
- Produce and distribute correspondence memos, letters, faxes and forms;
- Work closely with underwriters to assist with the underwriting functions;
- Documents observations made during pre-reviews of files to assist underwriters;
- Completes renewal pre-reviews and may approve renewal referrals within authority;
- Perform underwriting support functions at the direction of underwriters including bind confirmations, and certificates with a high degree of accuracy;
- Preparing Certificates of Insurance;
- Editing & formatting of documents using a variety of software & programs;
- Reviewing documents for accuracy;
- Maintain/ innovate administrative workflow procedures to increase efficiency;
- Communicate externally with brokers as required; and
- Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes.

**Qualifications**

You’re a good fit if you have:

- Have at least 1-2 years of experience with transferrable skills in Customer service, administration or insurance;
- Hold a broker license (level 1 or 2), or can qualify for a license within 1 year;
- Can type a minimum of 40 words per minute;
- Have good communication skills;
- Are proficient in Microsoft Outlook and Word;
- Willing to take insurance courses for continued growth and industry knowledge;
- Are familiar with the basic legal structures in Canada; and
- Can work in office full time at either our **Langley or Salmon Arm**office.

**Benefits**

By joining Specialty Program Group Canada, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:

- Dental care
- Extended health care
- Paid time-off
- RRSP match
- Vision care

**Salary Range**:
**Job Types**: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Work Location: Hybrid remote in Langley, BC V2Y 1N4