Associate, Investor Services

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

**Job Description**:
Associate, Investor Services

Location(s):
Mississauga, Ontario at 5255 Orbitor Drive

Toronto, Ontario at 200 Front Street West

Get To Know The Team:
At SS&C Technologies, collaboration is our superpower. By leveraging each other’s strengths and curiosity, we’ve been able to build best-in-class products, culture, and business.

Why You Will Love It Here
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: RRSP Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get To Do:

- Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
- Communicate pending transactions to fund management as required.
- Prepare and validate investor statements to fund accounting information.
- Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
- Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
- Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
- Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
- Comply with department policies and procedures for processing of above activities.
- Participate in system and process enhancement.
- Perform other related duties as assigned by department management.

What You Will Bring:

- Equivalent experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
- Undergraduate degree or equivalent experience.
- Advanced knowledge of Microsoft Office product suite, specifically Excel
- Experience in the financial services is a plus.
- Knowledge of Anti-Money Laundering and KYC procedures is a plus.
- Overtime may be required to meet Client and Department deliverables
- Due to global client base requirements; coverage on Canadian holidays may be necessary
- Strong Communication skills both oral and written
- Excellent interpersonal skills and customer service orientation
- Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change


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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.