Business Analyst

**Business Analyst, VFM Services **will be responsible for supporting the Family in overseeing, managing, and leveraging funding and vendors to optimally achieve Family outcomes and key results. They increase value through partnership and provide guidance and strategic advice to support the planning, sourcing, procurement, and performance management of vendor relationships.

The objective of this service is to optimize overall spending by examining current contracts and maximizing vendor performance; supporting operations within the Family and meeting established OKRs; and reducing risk and increasing compliance to procurement standards.

Business Analyst, VFM Services will work collaboratively to share knowledge, best practices and ensure consistency and continuous improvement across the organization.

**Responsibilities**
- **Financial Management**: Support the financial management of all aspects of the Family financial picture (Resources, Licenses, Contracts, Consultants, etc.), monitor and communicate the financial status (budget forecasts and actuals) to enable effective decisions.
- **Contract Management**:Ensure vendors are delivering as per contracts, and that the service or product in compliance with the terms of the agreement (e.g., understanding and communicating license and access terms); Manage the contract lifecycle incl. renewal check-ins; Supporting the Family as required on invoice approvals.
- **Vendor Relationship Management**:Build a strong partnership with our strategic vendors by establishing a collaborative relationship with clear communication and governance.
- The following responsibilities will be undertaken by the Business Analyst, VFM service provider in partnership with the Sourcing and Supplier Management team’s Sourcing Partners
- **Planning**:Work with the Family Product Owner to proactively identify sourcing needs, develop sourcing plans and drive the end-to-end sourcing lifecycle required to meet the Family’s requirements for strategic and operational vendor agreements. Support the Family in navigating procurement processes, engaging business teams and their stakeholders to enable solutions, evaluating proposals, developing supplier governance models, and developing contingency plans and exit strategies.
- **Procurement**:Provide guidance to the Family during contract negotiations on vendor SLAs, establish vendor governance, educate vendors on policies and procedures, understand security and collaboration tools available to external resources.
- **Vendor Performance Management**:Develop, track, and report key metrics for vendor performance management as required. Oversee defining/ revising, tracking key metrics/ KPIs to monitor vendor performance against the set targets and report up vendor performance across multiple parameters - quality, time, innovation, cost, user experience, value generated, productivity, etc.
- **Third Party Risk Management**:Work with the Family Product Owner team to execute third party risk management processes.

**Qualifications**
- Extensive experience in procurement, contracting, sourcing and/or vendor management
- Effective communication, negotiation, and influencing skills
- Experience developing statements of work for RFPs
- Cost optimization strategies driving value, such as supplier consolidation, quality improvements and process efficiencies
- Financial and vendor oversight leveraging data analytics and reporting
- Vendor contract governance and performance management
- Demonstrated ability to build, maintain and evolve collaborative and mutually beneficial partnerships with suppliers and partners
- Acts as a trusted advisor within the organization identifying strategic partnership opportunities
- Addresses risk in an appropriate, proactive, and holistic manner
- Proven ability to build trust-based relationships with partners across Technology, the business, vendors and other stakeholders
- Business degree (or equivalent education/ experience)
- 5+ years of experience in financial management and working with vendors in an outsourced/ managed services environment
- Extensive experience in procurement, contracting, sourcing and/or vendor management
- Experience working on a collaborative Agile product team

**Experience**:

- financial management: 5 years (preferred)
- contracting: 5 years (preferred)
- working with Agile teams: 5 years (preferred)
- procurement: 5 years (preferred)

Work Location: One location