Director, Strategic Partnerships and Vendor

Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work.

|Get to Know Us

We are a unique organization situated at the centre of Canada’s payments ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas, and to navigate industry-level challenges. We adhere to a set of values that in themselves are tensions: Inspire Trust, Build Community and Enable Change.

**Payments Canada - where our country connects**:
|Our Culture
We are a collaborative, diverse and passionate group of individuals. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across our ecosystem
Come and join us - Where Payments Meets Purpose

| About the role

Reporting to the Chief Delivery Officer, the Director, Strategic Partnerships and Vendor Management will be responsible for the leadership and direction of the Strategic Partnerships and Vendor Management team. The Director, Strategic Partnerships and Vendor Management is a member of the Business Leadership Team (BLT) and works closely with other senior leaders within Payments Canada to deliver on its mandate. The Director, Strategic Partnerships and Vendor Management plays a critical role within the delivery pillar of the organization and is responsible for the management of critical partnerships that support both the delivery function and Payments Canada at large including but not limited to the Transform (CPO) and Run (CIO) functions. The delivery pillar is responsible for providing center of excellence services (COE) for Payments Canada.

| What you’ll do
- Support strategic alliances with external vendors that align with Payments Canada’s goals and objectives for program delivery and operations;
- Responsible for the management of strategic partnerships by defined objectives, timelines, established and repeatable, data-driven practices, along with the oversight of programs and operations that drives meaningful results;
- Oversee vendor relationships across the organization to ensure adherence to contractual agreements, Service Level Agreements and optimal utilization of resources;
- Continuous improvement of vendor risk management strategies to assess risk threats and implement mitigation strategies;
- Provide thought leadership to drive the team towards the delivery pillar’s strategic vision including facilitation of strategy development, the alignment of stakeholders, resource plans, and motivating team members to enable achievement of business outcomes. Strategic partners typically extend to operations, which this function will treat as a key internal customer and stakeholder.

| Minimum Qualifications
- Undergraduate degree in Finance, Business, or related field;
- Minimum of ten (10) years of experience in vendor management, vendor risk management and/or strategic partnerships in the financial services industry;
- Minimum of five (5) years of experience in a leadership role;
- Experience in providing guidance and reporting to senior management and maintain confidence when challenged;
- A firm understanding of Payments Canada’s operations;
- Demonstrated experience in establishing and maintaining effective relationships with internal and external stakeholders and facilitating stakeholder dialogue;
- A positive track record building new teams, designing strategic plans and implementing improvement initiatives in a complex multi-stakeholder environment;
- Valid criminal records check or eligibility to obtain.

| Salary Range
- Based on qualifications and experience: $134,837 and $168,546.

| Payments Meets Purpose - What you can expect from us
- Flexible, hybrid (remote/office) environment;
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage;
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents;
- Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown and Cultural Holiday Observance Days;
- 26 Weeks of paid maternity and parental leave top-up;
- Rewards and recognition program;
- Access to Office Gym Facilities;
- Internal and external professional development opportunities;
- Fun team and organizational events;
- Monthly All Staff Forums led by our Executive Leadership Team.

| Our Diversity, Inclusion and Equity Commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciat