Service/shop Technician

7 days ago

Oliver, Canada Southern Irrigation Full time

**Job Title**: Service/Shop Technician

**Location**: 5830 Sawmill Road, Oliver, BC

**Job purpose**:This position’s primary responsibility is to troubleshoot and schedule service calls, ensuring service calls are billed correctly, parts are tracked, and shop service work is completed on time with exceptional workmanship while maintaining a high level of customer service.

**Job Duties and Responsibilities**
- Field service calls from customers, troubleshoot, and diagnose
- Schedule all service calls
- Coordinate service times with customer and service person
- Ensure all service calls are qualified and billed accordingly
- Track parts and labor costs
- Perform shop work as required
- Basic pump repair and troubleshooting
- Others
- Take care of building and vehicle maintenance as required
- Install pump systems and mainlines
- Fusing HDPE piping
- Measure, cut and glue pipe, fittings and components
- Commission and flush systems
- Transport materials and equipment to job sites as required
- Build and maintain strong relationships with customers, always providing the best in quality service and value
- Perform telemetry and electronic units service and troubleshooting as required. Training will be provided

**Competencies**
- Highly organized with a strong attention to detail and able to work in a fast-paced environment
- Experience in technology, computers, electronics. Experience with telemetry units is an asset
- Presentable, reliable and a strong team player
- A task-oriented individual, able to troubleshoot with a positive outlook
- Ability to identify areas for improvement and contribute solutions, with ownership thinking
- Work independently, setting and meeting goals
- Experience in the irrigation and / or agricultural industry is an asset

**Core Values**
- **Work** ethic; be punctual, intelligent and efficient
- **Win **as a team; care for your coworkers professionally and personally
- **Wow** our customers; be respectful, intuitive, personal and efficient

As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.

Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses.

At Southern Irrigation we know our success is based on having all “A” players rowing in the same direction. Our Work (hard), Win (as a team), and Wow (our customers) attitude makes the environment at Southern Irrigation both challenging and fun.

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