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Seasonal Reservation Agent

4 weeks ago

Owen Sound, Canada Owen Sound Transportation Company Full time

Seasonal Reservation Agent (Posting 2025-01)

003 - Reserv. SeasonalOntario$18 - $21 CAD per hour

**Position**:Reservation Agent - Seasonal (Posting 2025-01)

**Location**: Owen Sound/Springmount, Ontario

**Posting Closes**: Open until filled

**Start Date**:Various, as early as March 2025

**Type of Position**: Full/Part Time, Seasonal

**Reports To**: Reservation Supervisor

**Union**:Non-Union

Join our Reservations Team and offer exceptional customer service to travelers to our area

**GENERAL RESPONSIBILITY STATEMENT**

The Reservation Agent is responsible for assisting in efficiently performing the daily operations for the Chi-Cheemaun ferry, operating between Tobermory and Manitoulin Island.

We seek to fill twelve (12) seasonal reservation agent positions. The positions will have various start dates from March onwards and are required to staff the reservation centre, in person, from March until the end of October. The positions will vary in duration, from up to nine (9) months to four (4) and two (2) month positions which are open to University/College and High School students and are designed to accommodate student schedules. Starting in May, the reservation centre - located in Springmount - will be open 7 days per week. These positions are open to all applicants. For student applicants, please indicate your availability for starting full-time hours and weekends.

We offer a comprehensive pay and benefits package including

  • Competitive hourly rate; entry level rate ranges from $18 to $21/hour
  • Fun, team-oriented work environment
  • Work hours that support a healthy home/work/life balance
  • State of the art reservation system
  • Industry leading training and performance coaching

**Qualifications, Experience and Abilities**

  • Above average verbal and written communication skills.
  • Strong organizational skills and ability to work well in a fast-paced environment.
  • Must be able to speak, read, write, and understand English. A second language is preferred.
  • Must have good hand-eye coordination and the ability to type on a computer keyboard.
  • Two or more years of successful performance in customer service in a telephone-based environment as well as in person is preferred.

**HOW TO APPLY?**

**Job Types**: Full-time, Part-time, Seasonal

Pay: $18.00-$21.00 per hour

**Benefits**

  • On-site parking

Work Location: In person