Case Manager

**INTENSIVE CASE MANAGERS**

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

**About Good Shepherd**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd - Reaching Home.

**Why Work with Good Shepherd?**
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**
- **POSITIVE **and **ENCOURAGING** atmosphere
- Dental Care
- Disability Insurance
- **EMPLOYEE AND FAMILY ASSISTANCE PROGRAM**
- Extended Health Care
- Life Insurance
- Sick Leave
- RRSP match
- Out of Country Travel Insurance
- Vision Care
- Wellness Program
- Make a difference and provide **HOPE**
- 3 weeks’ vacation (after mandatory completion of waiting period)
- Provide trauma informed, intensive case management services to women, families, and youth who are experiencing chronic homelessness
- Work with service users in the community to secure permanent housing and will provide ongoing case management supports for up to 24 months
- Will partner with various agencies to leverage and coordinate the assets and services available in Hamilton to ensure that service users have their individualized housing and support needs met
- Work takes place in the office, overflow hotels, emergency shelters, and in the community
- Accompany service users to community appointments, apartment viewings, and will attend service users’ homes for monthly home visits
- Must be willing and able to assist service users in a hands-on capacity
- Time management skills are necessary in a high energy, changing environment
- Ability to work independently

**Qualifications**
- Minimum 1 year related experience or equivalent combination of education, training and experience in Social Services or related field
- Fluency in a 2nd language is an asset
- Proficiency in Microsoft Office programs and strong written and oral communication skills required
- CPR certification or willingness to be certified is required
- Valid G license required
- An in depth understanding of trauma, addictions, mental health, and homelessness is required
- Creative problem solving and advocacy skills required
- **Hours of Work**:Shifts are day shifts (9 am to 5 pm), one evening shift per week (11am to 7 pm) and one Saturday approximately every six weeks (9am to 5pm)

**Don’t Meet Every Requirement?**

**How Can I Apply?**

**Our Values**
- **Hospitality**_, as inspired by St. John of God is at the heart of Good Shepherd’s mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation.

Hospitality embodies our **Values**of:

- **Responsibility**
- **Availability**
- **Adaptability**
- **Quality**
- **Dignity**
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

**Salary**: $19.75 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Wellness program

Schedule:

- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location