Timberland: Floor Supervisor

Supervisor
As a Floor Supervisor, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Assistant Store Manager and Store Manager to maximize profitability by ensuring that customer engagement, story-telling merchandising, operations, and community connection are all consistent and in compliance with company standards. Additionally, you will create an inclusive environment, while ensuring internal and external customers are your top priority. You will assume an active role in the store team's self-development through Division of Responsibility rotations and Position based training.
Timberland, a VF Company
Founded in 1973, Timberland® is a global outdoor lifestyle brand based in Stratham, New Hampshire, with international headquarters in Switzerland and Hong Kong. Best known for its original yellow boot designed for the harsh elements of New England, Timberland today offers a full range of footwear, apparel and accessories for people who value purposeful style and share the brand’s passion for enjoying - and protecting - nature.
At the heart of the Timberland brand is the core belief that a greener future is a better future. This comes to life through a decades-long commitment to make products responsibly, protect the outdoors, and strengthen communities around the world.
By joining Timberland, you will serve as a purpose-led, performance driven, brand ambassador. You will build productive relationships by providing products to “adventurous doers” allowing them to “step outside and move the world forward.” You will also have the opportunity, tools, and environment to more explore the world around you and make meaningful, lasting connections.
How You Will Make a Difference

**Responsibilities**:
Assist in maximizing sales and achieving store target goals by leading an environment of productivity through ensuring the store team has the knowledge and skills to meet store goals for sales and customer engagement.
Assist in monitoring payroll while protecting the needs of the business.
Lead and inspire customer-centric culture by recognizing and rewarding the teams’ successes.
Be an active brand ambassador within the community through proactively seeking opportunities to engage with the customers and support or participate in community initiatives outside the four walls of the store.
In partnership with the store manager, provide leadership to ensure thorough training and ongoing development of store team in customer engagement and all company programs, policies and procedures.
Partner with Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits and review weekly reports.
Responsible for ensuring that the store’s inventory integrity is maintained
Partner with Store Manager on the implementation of visual merchandise directives and maintains standards consistent with the company brand strategies.
Partner with Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives regarding loss prevention, safety and compliance; protects company assets.
Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
What You Bring
Required
1+ years of store management experience in a fast-paced, highly engaging retail environment
Proven ability to meet and exceed sales results
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
Excellent communication skills, both verbal and written
Ability to prioritize tasks in a fast-paced store environment
Proven ability to meet business goals by driving results through store team
Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store’s customer base
Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building
Excellent decision-making ability in a fast-paced environment
Detail orientated
Proficient computer skills including word processing, spreadsheets, and software programs
Preferred
Experience in a specialty retail environment, retail footwear/apparel industry experience
High School Diploma or GED
**Physical**:
Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
Standing required for entire work shift - Bend, lift, open and move product up to 50 pounds as needed
Use ladders for visual merchandising, light adjustments, and window banner placement
Free To Be, Inclusion & Diversity
As a purpose-led, performance driven company