Assistant General Manager

**Company Description**
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Elevated dining in the heart of Toronto As the Assistant General Manager, you will help lead all aspects of the entire operation of e11even in Maple Leaf Square. Working with the General Manager and the Executive Chef, your leadership and mentorship will provide strategic direction to the team, ensuring MLSE quality service and safety are upheld and the key objectives of the Food and Beverage department are met.
- Effectively lead all areas of e11even’s operation including outside contractors, programming, guest services, security, purchasing, suites, catering, restaurant, bar and retail.
- Provide continuous leadership and mentorship to Managers overseeing the above functions; ensuring MLSE’s Vision and Values drive their objectives.
- Develop and implement business plans and strategies; prepare and supervise operating and capital budgets that align with the Food and Beverage department’s vision driving sales and delivering on budgets.
- Work in conjunction with MLSE’s Finance, IT, Human Resources and Culinary departments holding dotted line responsibilities as it relates to the employees supporting the Fine Dining.
- Work closely with MLSE Marketing, Global Partners, Consumer Products and Live Entertainment teams, helping to support their operational objectives and promotional initiatives.
- Ensure appropriate sales tracking, inventory and accounting systems are in place and followed.
- Build, handle and leverage client relationships and business partnerships.
- Foster a “one team” approach while adhering to MLSE service standards and policies.
- Perform other related duties as required

**Qualifications**:
- Minimum 3 years of experience as Manager or higher of Food & Beverage in a hotel, restaurant or events based venue.
- Management experience in a fine dining restaurant is an asset.
- Bachelor’s Degree or equivalent in Business or Hospitality.
- Flexibility to work evenings, weekends and holidays as required.
- An ongoing awareness and responsiveness to guest service.
- Experienced with operational budget management and cost control measures.
- Exceptional interpersonal, presentation and communication skills.
- Demonstrated ability to build and develop professional relationships.
- Skilled in strategic planning and organization development.
- A strong business acumen and a visionary for identifying opportunities.
- Ability to enhance and lead a positive, and innovative work environment with a history in successfully leading and developing a multi-disciplinary team.
- An effective problem solver, driven by results and alert to change.
- Shown to perform well under pressure; handle and lead multiple priorities simultaneously.
- Trained in WHMIS, Smart Serve, ServSafe, NFSTP or equivalent.
- Skilled knowledge of food, wine, beer and spirits.
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

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