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Manager/supervisor

2 weeks ago

PointeClaire, Canada Cafe depot Fairview Full time

**About us**

Cafe depot Fairview is a small business in Pointe-Claire, QC H9R 5J2. We are professional, agile, and innovative.

Our work environment includes:

- Modern office setting
- Food provided
- Growth opportunities

**Duties**:

- Supervise a team of employees and ensure their adherence to company policies and procedures
- Provide guidance and support to team members, including training and development opportunities
- Monitor employee performance and provide feedback for improvement
- Collaborate with other supervisors and managers to achieve goals
- Conduct regular meetings with team members to communicate updates, address concerns, and foster a positive work environment
- Oversee the scheduling of shifts and assignments to ensure adequate coverage and efficient operations
- Maintain accurate records of employee attendance, performance, and disciplinary actions
- Handle customer inquiries and complaints in a professional and timely manner
- Implement strategies to improve productivity, quality, and customer satisfaction

Qualifications:

- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Multilingual abilities (preferred)
- Experience in interviewing, hiring, and training employees
- Proficient inventory management
- Strong organizational skills with the ability to prioritize tasks effectively
- Time management skills and handle multiple responsibilities simultaneously
- Familiarity with the market trends and industry best practices

Must spreak French and English

**Job Types**: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Additional pay:

- Bonus pay
- Overtime pay
- Tips

**Benefits**:

- Discounted or free food
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Pointe-Claire, QC H9R 5J2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Food industry: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person