Manager, Wholesale Metering, Compliance

**Manager, Wholesale Metering, Compliance & Lab Services (Non-Union)**

Location: Brampton, Ontario

Full-time, 35 hours/ week, Hybrid
- At Alectra, we’re not just about _**_powering communities_**_; we’re about _**_empowering our people_**_. We prioritize well-being through a culture that fosters collaboration, innovation and continuous growth. We believe in providing a supportive and inclusive environment where everyone can thrive and make an impact._

**Are you a dedicated leader with a strong background in electrical engineering and metering services?**

The Manager, Wholesale Metering, Compliance & Lab Services is responsible for ensuring compliance and managing Alectra's wholesale meters and metering services. This role involves delivering high-quality services related to meter assets, reporting, revenue protection, metering services, and departmental quality assurance programs. Project management experience is considered a very strong asset.

**What you’ll do**

**Strategic Planning and Improvement**
- Plan and implement continuous improvements focused on increasing productivity and cost-effectiveness.
- Provide technical direction regarding the installation, maintenance, and strategic planning of metering technologies.

**Compliance and Quality Assurance**
- Ensure federal and provincial compliance with revenue metering products and services to maintain Electrical Distributors’ license.
- Maintain wholesale compliance risk matrices and provide corporate reporting on risks.

**Technical Leadership and Support**
- Oversee the resolution of Distributed Generation Metering issues.
- Support the development of technical documents, including drawings and work plans.
- Review, recommend, and manage software to track and report wholesale compliance and assets.

**Stakeholder Engagement**
- Liaise with internal and external stakeholders to represent revenue metering services, customer connections, and associated products/services.
- Work closely with Customer Experience and Network Operations teams on metering, billing, and power quality issues.

**Team Leadership and Development**
- Provide leadership and direction to the Wholesale and Metering Services teams through coaching, development, and performance management.
- Manage department projects and key initiatives to ensure quality and timely completion within budget.

**Policy and Process Improvement**
- Research, recommend, and implement new or enhanced policies, procedures, and processes to improve operational effectiveness.
- Ensure compliance with legislative, regulatory, and Health & Safety policies, procedures, and standards.

**Other Responsibilities**
- Manage the Revenue Protection Program related to metering.
- Perform additional tasks as assigned to support operational objectives

**Corporate Values and Conduct**:Demonstrate professional conduct and align with Alectra’s core values of safety, teamwork, and customer focus.

**Who you are**

**Education & Technical Knowledge**
- Electrical Engineering Technology Diploma (3 Year), Certified Engineering Technologist (CET) with OACETT.
- Professional Engineer’s (P.Eng.) Licence is an asset.
- Knowledge of regulatory and governmental requirements, including Measurement Canada, IESO, OEB, ESA regulation legislation, codes, rules, and regulations.
- In-depth knowledge of OHSA, E&USA rule book, and associated safety regulations.
- Strong understanding of electrical metering systems, principles, practices, electrical distribution systems, safety standards, and protection codes.

**Experience**
- Minimum 5 years of experience in a supervisory or management role.
- Experience in a unionized utility environment is an asset.

**Skills/Abilities/Competencies**
- Strong ability to lead change and engage, develop, and motivate teams.
- Strong planning skills with the ability to assess the impact of decisions.
- Excellent written and presentation skills, with the ability to organize and convey information compellingly.
- Ability to plan, prioritize, and execute multiple projects and initiatives within established timelines.
- Strong conflict negotiation skills, with the ability to influence and resolve difficult situations.
- Must hold and maintain a valid Class “G” driver’s license.

**Where you will work**
- _Hybrid: This role is based in a hybrid environment, allowing for a mix of remote and in-office work to support team collaboration and business needs. _

**Who we are**

As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:
**Safety**:Stay aware, prevent risks and protect each other.

**Respect**:Value everyone, act honestly and foster inclusion.

**Customer Focus**: Be reliable, anticipate needs and deliver exceptional solutions with care.

**Excellence**: Elevate performance, embrace diversity and deliver quality