Private Client Relationship Specialist

5 days ago


Vancouver, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Private Client Relationship Specialist

**What is the opportunity?**

As a Private Client Relationship Specialist, you will be responsible for building trusted relationships with HNW Home and Auto clients by providing ongoing service, renewal handling and claims support. You will also partner with Private Client Insurance Specialists to build and manage HNW client relationships that provide a one-of-a-kind customer experience with “Concierge Service” that fully protects their wealth, possessions and lifestyle. A unique role with RBC Insurance that has a large upside from a career perspective

**What will you do?**
- Continuously building trusted relationships with HNW Home and Auto clients as client relationship manager
- Effectively partner with Private Client Insurance Specialists to meet HNW client’s individual home and auto insurance needs by delivering extraordinary value to our clients. Identifying exposures, determining the appropriate solutions to those exposures and advising the customer with solutions that are best suited for them with the highest level of integrity.
- Providing professional and prompt client service for new and existing clients through all processes after the sale is made including new business, service requests, appraisals, billing and claims handling
- Renewing accounts, preparing renewal account summary, negotiations with underwriters for premium and preparing renewal package, deliver renewal package electronically to client and schedule a renewal review with client
- Contributing to premium growth targets by up-selling and cross-selling new coverages and product lines
- Assisting Private Client Insurance Specialists in preparing new business quotation proposals in a timely manner
- Maintaining all accounts in accordance with Best Practices and assures timely processing of endorsements and renewals

What do you need to succeed?

**Must-have**
- Minimum 5-7 years of P&C experience working with High Net worth clients
- General Insurance License or RIBO license
- Post-Secondary Education is preferred or related job experience
- Passionate about client experience and committed to exceeding expectations
- Strong verbal and written communication skills
- Able to work in a fast-paced environment with exceptional time management and organizational skills

**Nice-to-have**
- Strong knowledge of High Net Worth insurers would be a plus

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Access to a variety of job opportunities across businesses and geographies

Financial strength and a strong brand



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