Business Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**Summary of This Role**:
Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

**What Part Will You Play?**:

- Begins to develop working relationships with client end-users, programmers and test analysts while assisting with the analysis, design, configuration, testing and maintenance of systems. Assists with the identification, definition and documentation of business specifications. Maintains communications with end-users for feedback to ensure systems continually meet the client's expectations. Analyzes basic problems and issues (complexity varies based on data requirements and business specifications) and offers standard business solutions. Coordinates and facilitates client meetings.
- Demonstrates a working knowledge to conduct and support testing/planning/validation by clarifying the intended functionality. Participates in the resolution of issues to ensure a successful implementation. Tests and learns to analyze possible courses of action and solutions. Assists with coordinating implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.
- Assists with the project planning efforts on small development efforts. Tracks project progress, collects and analyzes information and trends, and communicates to the user community any anticipated schedule deviations. Maintains software deployment plans as directed.

**What Are We Looking For in This Role?**:
**Minimum Qualifications**
- Bachelor's Degree
- Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; or equivalent training or experience in lieu of degree
- Typically Minimum 2 Years Relevant Exp
- Professional experience working with end-users to meet business needs

**Preferred Qualifications**
- Typically Minimum 2 Years Relevant Exp
- Scripting knowledge, bankcard industry knowledge, understanding data structures, professional experience working with end-users to meet business needs
- Working towards a Certified Business Analysis Professional (CBAP)

**What Are Our Desired Skills and Capabilities?**:

- Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
- Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
- Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
- Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution based on a broad base of business knowledge
- MS Office & Flowcharting - Word, Excel, PowerPoint, Visio. Familiar with several common drawing techniques using Visio or UML

Global Payments Inc. is an equal opportunity employer.