Holiday Navigator
5 days ago
**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.
Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.
**Position Description**:
- The SickKids Hospital Concierge and Navigation Team is part of the Patient and Family Experience department, with a focus on delivering exceptional service to the patients and families we serve. The Holiday Navigator is a full-time 9-week contract. In this role, you will support staff and the Foundation Relations team in organizing and distributing donated toys during the Holiday Season.**Here's What You'll Get to Do**:
- Receive and organize toy donations for patients and their families.
- Determine the appropriateness of the toys received and distribute gifts that do not meet hospital criteria to other community agencies or resources that may be able to use them.
- Meeting with gift-in-kind donors to accept the donation, thank them on behalf of the hospital, take photos and provide thank you certificates in appreciation of their donation.
- Meeting staff from various departments to help fill their toy requests.
- Work closely with shipping and receiving to track the incoming and outgoing of donations.
- Supervise holiday volunteers.
- Tracking all holiday donations that come in.
- Sponsor-a-Family program support in the organizing of gift packages.
**Here Is What You Will Need**:
- Minimum grade 12 education or equivalent required.
- Minimum 2 years of customer service experience an asset.
- Friendly, dependable, and compassionate individual with a high degree of professionalism.
- Excellent communication and interpersonal skills.
- Detail oriented.
- Ability to work independently and in a team setting.
- Adaptability to change and flexibility.
- Ability to wear a mask and stand for 1-2 hours at a time with short breaks as required.
- A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion.
Work Environment: Frequent lifting of donated materials (i.e. boxes of toys and supplies).
**Employment Type**
- Temporary Full-Time (1 FTE, 35 hours/week for 9-week contract)**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.
Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital¿s receipt of all necessary documentation.
**How to Apply
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Holiday Navigator
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