Customer Support Associate

1 week ago

Ingersoll, Canada HYDRA DYNE TECHNOLOGY INC Full time

**About Us**:
Hydra Dyne Tech designs and manufactures custom hydraulic products. We produce some of the world’s most reliable rotary unions, hydraulic cylinders and manifold blocks. Our clients include leading OEMs globally.
Our state-of-the-art manufacturing facility is equipped with both specialized equipment and general computer numerical controlled machines. Our strength and individuality lie in our ability to create and conceptualize unique solutions for our customers’ design needs. We are continually expanding and improving our techniques to keep us on the leading edge of technology.
We provide ample opportunity to learn and excel within our company, and offer excellent opportunities to those who are enthusiastic and driven to succeed. We strive to train our young, ambitious employees and offer plenty of opportunity for advancement.
**Purpose of Job**:

- The Customer Support Associate interacts with customers to facilitate orders and shipments while working closely with the Planning and Production departments to ensure on time delivery. He/she is the main contact with the customer and shall address customer issues and resolve them efficiently.

**Principal Accountabilities**:

- Enter customer orders into MFG
- Communicate with customers on order status (pricing, delivery dates, late orders, new ship dates)
- Review customer reports and advise on deliveries/order status
- Create customer pick lists when required
- Review customer portals for date changes/new orders
- Create shipping paperwork - packing slips, invoices, customs paperwork, B13s for international shipments
- Complete ASNs on customer portals if required
- Book trucks for shipments, create BOLs, package paperwork and deliver to shipping

**Health and Safety Responsibilities**:

- Wear all required PPE while in plant
- Work safe & ergonomically by following JH&S policies
- Report any unsafe acts, conditions or accidents across the plant
- Report accidents, near misses, injuries, or illnesses immediately to your supervisor
- Inspect equipment and the workplace regularly
- Be alert for hazards
- Cooperate with others on matters relating to occupational safety and health

**Knowledge, Skills and Education**:

- Post-secondary school diploma preferred
- Manufacturing environment experience an asset
- Computer literacy and data entry experience
- Strong organizational and communication skills
- Strong learning desire & aptitude
- Attention to detail
- Ability to multitask, self-starter, independent worker maker
- Ability to excel in a fast-paced environment with strict deadlines

**What we Offer**:

- Benefits after 3 months
- Pension after 1 year
- Voluntary overtime opportunities
- Annual Increase
- On-site cafeteria with subsidized rates
- Uniforms after 3 months (Cleaned by company)
- Training & Training Allowance
- Employee Events (free lunches)
- Shift premiums of $2.10 per hour
- Advancement opportunities8:00am-4:30pm Monday to Friday
40 hours a week

**Salary**: $50,000.00-$60,000.00 per year

  • Customer Experience Associate

    5 days ago

    Ingersoll, Canada TD Securities Full time

    Join to apply for the Customer Experience Associate role at TD Securities4 days ago Be among the first 25 applicantsJoin to apply for the Customer Experience Associate role at TD SecuritiesGet AI-powered advice on this job and more exclusive features.Work Location:Ingersoll, Ontario, CanadaHours:15Line Of Business:Personal & Commercial BankingPay...

  • Customer Experience Associate

    5 days ago

    Ingersoll, Canada TD Full time

    Customer Experience Associate Join to apply for the Customer Experience Associate role at TD. Work Location: Ingersoll, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.00 - $27.21 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill...

  • Customer Experience Associate

    2 weeks ago

    Ingersoll, Ontario, Canada TD Securities Full time

    Work Location:Ingersoll, Ontario, Canada*Hours:*15*Line Of Business:*Personal & Commercial Banking*Pay Details:*$ $27.21 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices...

  • Banking Customer Experience Associate

    5 days ago

    Ingersoll, Canada TD Full time

    A leading financial institution in Ingersoll is seeking a Customer Experience Associate to enhance customer interactions. In this role, you will process transactions and recommend suitable banking solutions. The ideal candidate has strong administrative and communication skills, with a focus on providing exceptional customer service in a dynamic environment....

  • Customer Experience Associate- Future Opportunities

    5 days ago

    Ingersoll, Canada TD Full time

    Description : Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting...

  • Part-Time Banking Customer Experience Associate

    5 days ago

    Ingersoll, Canada TD Securities Full time

    A major financial institution is looking for a Customer Experience Associate in Ingersoll, Ontario. This role is about processing financial transactions, assisting customers, and ensuring a delightful experience. Candidates should have a high school diploma and ideally some relevant experience, with strong communication and organizational skills. The...

  • Customer Experience Advisor — Banking Solutions

    1 week ago

    Ingersoll, Canada TD Full time

    A leading bank in Ontario is seeking a Customer Experience Associate to enhance customer interactions and process financial transactions. The ideal candidate will have a High School diploma and customer service experience, excelling in communication and organizational skills. This entry-level full-time position emphasizes building strong customer...

  • Material Follow Up Associate

    6 days ago

    Ingersoll, Canada Ryder System Full time

    **Ryder is immediately hiring permanent full time Material Follow Up Associate in Ingersoll, ON** **Great Pay $50 - $55k Annual Salary** **Schedule: Monday - Friday with occasional Saturdays 7am - 3pm** **About Ryder** **For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain...

  • Personal Support Worker

    2 weeks ago

    Ingersoll, Canada Sienna Senior Living Full time

    $1000 signing bonus for PPT and $500 signing bonus for TPT! If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Personal Support Worker is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a...

  • Personal Support Worker

    2 days ago

    Ingersoll, Canada Sienna Senior Living Full time

    Part time days and evenings available! If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Personal Support Worker is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Personal Support...