Genetic Counsellor

Twig Fertility is a state-of-the-art fertility company with fertility clinics in Toronto and (coming soon) Vancouver. Twig is on a mission to elevate today’s fertility care and deliver a better experience for one and all - both patients and employees alike. Our modern spaces are setting the standard for what healthcare can look like in Canada. Together with our midtown Toronto IVF laboratory and in-house pharmacies, we offer the full range of fertility services.

As an organization, we are continuously challenging the status quo and bringing a more compassionate vision to the way care should be. We believe best-in-class care requires outstanding medicine and exceptional patient service. That’s why we combine the latest medical advancements with a personalized, whole-person approach to care - all supported by our state-of-the-art facilities equipped with technology that makes accessing care easier than ever.

If you are looking to be part of a dynamic and diverse group, we want to hear from you.

Who we are looking for is someone who is:

- A patient advocate: You prioritize patient care and education and will advocate for what is in their best interest
- A strong communicator: You can convey complex genetic information simply and you know how to adapt your communication style to meet the individual needs of each patient.
- Empathetic: You understand that patients may be going through challenging times. You show empathy and kindness in all your patient interactions and show sensitivity towards the emotional and psychological needs of your patients.
- A team player: You understand the value of collaboration in a medical setting and how interdisciplinary teamwork contributes to excellent patient care.
- Adaptable and resilient: You thrive in fast-paced environments, respond well to change, and maintain your composure in stressful situations.
- A lifelong learner: You understand that the field of reproductive genetics is constantly evolving. You're committed to continuing your education, staying curious, and keeping up-to-date with the latest best practices.
- Detail-oriented and organized: Your organizational and time management skills, together with your attention to details, ensures the highest quality of care.

In this role, you will:

- Deliver a personalized, inclusive and elevated care experience in a collaborative and a multidisciplinary environment
- Work closely with Twig’s clinicians to provide cohesive fertility and genetic care
- Use exceptional verbal and written communication skills to ensure patients feel heard and supported throughout their fertility journeys
- Provide individual and couples genetic counselling to patients throughout their time at Twig
- Lead virtual group counselling sessions about carrier screening and prenatal genetic screening
- Provide comprehensive pre
- and post-test genetic counselling to individuals and couples regarding (1) personal or family history concerns; (2) carrier screening; (3) preimplantation genetic testing for aneuploidy, structural rearrangements or monogenic diseases; and (4) prenatal screening.
- Provide comprehensive genetic counselling to patients using an egg or sperm donor or patients acting as a known egg or sperm donor
- Communicate genetic test results directly to patients
- Communicate clearly and in a timely fashion to other members of the clinical team, including documenting all patient interactions in the electronic medical records (EMR)
- Liaise with external genetics laboratories and laboratory genetic counsellors as necessary in order to provide the highest quality of care to patients

Qualifications & Experience:

- Master’s degree from an accredited Genetic Counselling program
- Board certified with Canadian Association of Genetic Counsellors (CAGC) or American Board of Genetic Counseling (ABGC)
- Fertility or prenatal genetic counselling experience in ON or BC an asset
- Experience, willingness and comfort with providing care to LGBT2SQ individuals and couples

**Job Types**: Part-time, Permanent

Work Location: In person