Cusotmer Service Rep and Dispatcher
10 hours ago
**Dispatcher - Appliance Repair Company**
Are you a people person who thrives on keeping things running smoothly? Do you love talking on the phone, solving problems, and being the friendly voice that makes someone’s day better? If so, we want to hear from you
**About Us**
We’re a locally owned and operated appliance repair company known for high-quality service, experienced technicians, and getting the job done right the first time. Behind every great technician is a fantastic dispatcher—keeping the schedule organized and the customers happy. That’s where you come in
**What You’ll Do**
- Be the first point of contact for our customers—answering calls with a positive, upbeat attitude
- Schedule service appointments efficiently while juggling technician availability
- Provide clear and friendly updates to customers about their appointments
- Stay in touch with technicians throughout the day to keep jobs on track
- Enter customer and job details into our dispatch software accurately
- Help create a smooth, professional experience from first call to final repair
**What We’re Looking For**
- A bubbly, outgoing personality with a strong phone presence
- Great organizational skills and the ability to multitask without breaking a sweat
- Excellent communication—both verbal and written
- Comfort with dispatch or scheduling software (we’ll train the right person)
- Experience in customer service or dispatch is a plus—but your personality matters more
- A team player who stays calm under pressure and still cracks a smile
**Why You’ll Love It Here**
- Supportive, friendly team environment
- Stable, full-time hours (Monday to Friday)
- Your Birthday off with pay
- Medical and Dental coverage
- Opportunities for growth within the company
- You’ll never be bored—we promise
**Job Types**: Full-time, Permanent
Pay: $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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