Business Systems Analyst, Corporate, Information Services

Compensation Pay Range:
$39.82-$48.40

Job Description:
Ottawa is built on un-ceded Algonquin Anishinabek territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to nearly 4,500 staff and physicians dedicated to helping children and youth live their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named as the best place to work in Canadian healthcare by Forbes Magazine and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 10th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

MAIN RESPONSIBILITIES
- Develop, implement, and maintain security procedures for users and system administrators to ensure the protection of confidential hospital and patient data.
- Train new users and deliver refresher courses.
- Knowledge sharing with members of the Application Services Team.
- Prepare business cases, project plans, system specifications, presentations, fit gap analyses, and work redesign documents. Participate in the development of requests for proposals and related procurement documents.
- Ensure accurate and detailed documentation concerning how and why decisions are made throughout the course of an implementation project, vendor selection, systems design and development, and work process redesign.
- Develop, maintain, and present training materials including comprehensive manuals for use by users.
- Analyze proposed changes to business processes to determine the changes on users and their information systems. Evaluate proposed changes for their potential to offer improved patient care and lower operating costs without creating risks for the hospital. Present change proposals to supervisors, managers, directors, and operations directors.
- Maintain and improve knowledge of related computer systems and other work-related duties by attending courses, seminars, and in-service training.
- Demonstrate leadership and excellence by actively participating in user groups. Share best practices with colleagues in other hospitals. Maintain up-to-date knowledge of current hospital policies, practices, and procedures.
- Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety.
- Perform other related duties as assigned by supervisor.

QUALIFICATIONS
- Police Record Check (PRC) (Essential)
- College Diploma or University Degree in Business or Computer Science program and/or experience and formal training combined with demonstrated performance (Essential)
- Minimum of 2 years of relevant experience (Essential)
- Comprehensively use computer technology and equipment (Essential)
- Take steps to ensure timely completion of tasks by adjusting priorities as required (Essential)
- Communicate effectively and concisely, both orally and in writing (Essential)
- Deal effectively with internal and external customers (Essential)
- Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety. (Essential)
- Advanced knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams, PowerPoint) (Essential)
- Advanced knowledge of Workday and Microsoft SharePoint Online Administration (preferred)
- Bilingualism (French/English) (preferred)

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at
- All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated