Dining Room Attendant

Heartland Housing Foundation serves over 900 households in Fort Saskatchewan & Strathcona County as a not-for-profit housing management body and the administrators for provincially funded rent supplement programs. We operate 12 properties, including affordable lodges, rent-geared-to-income seniors housing, and near market housing for all ages.

Heartland Housing Foundation actively advocates for expanded access to affordable housing in the region, and is a member of several national, provincial, and regional affordable housing associations and working groups.

**Values**
- **Respect**: we are considerate of each other and of those we serve. 
- **Kindness**: we are welcoming, inclusive, and supportive of one another. 
- **Teamwork**: we collaborate and learn from each other.
- **Safety**: we take pride in being safe in our work. 
- **Accountability: **we take responsibility for our actions and hold ourselves to a high standard. 

**Comprehensive Benefits Package**:

- **Wellness**:Access to our employee assistance program and wellness program, promoting a healthy work-life balance.
- Financial Security: Competitive salary and standard vacation pay on each cheque **Additional Perks**:Enjoy discounted food, a referral program, shift differentials and premiums, footwear allowance, and on-site parking

**Key Benefits**:

- **Work-Life Balance**: standard day hours. We believe that a happy and fulfilled workforce is essential for long-term success, and we strive to create an environment where you can excel
- **Career Development**: Engage in succession planning, opportunities for growth, and continuous learning through our supportive environment.
- **Collaborative Culture**:Be part of our collaborative committees driving innovation and excellence. You'll have the opportunity to work alongside talented individuals from diverse backgrounds, exchanging ideas, and collectively driving towards common goals.
- **Competitive Compensation**:Enjoy our competitive salary, vacation pay on each cheque, set hours and schedule that works for you, and much more..
- **Impactful Work**: Joining Heartland Housing Foundation means you are part of a company committed to building vibrant communities. Every day, you will have the opportunity to be part of something meaningful and make a difference in the lives of those we serve

**Hours**
- 4:00pm - 7:30pm
- 7 shifts every 2 weeks
- Competitive pay, starting at **$19.08 per hour**:

- Shift differentials and shift premiums are available based on your scheduled shifts and hours

**Location**
- Located at Silver Birch Lodge. 910 Bison Way, Sherwood Park AB
- On-Site parking available for all employees

**Position Overview**

As a Dining Room Attendant, you'll be at the forefront of our Food Services team, delivering top-notch customer service to residents. Your main role involves ensuring meal service runs smoothly, this includes maintaining a clean dining area, setting tables, and serving food to our residents. Your dedication to providing prompt and efficient service will ensure a positive dining experience for all. If you're passionate about providing top-notch meal service to residents while maintaining a clean environment, we'd love to have you join our team

**Responsibilities**
- Dining Room Service_
- **Prepare Dining Room**: Set tables and prepare condiments and beverages, ensuring equipment readiness for meal service.
- **Provide Meal Service**: Support residents by describing menu options, taking orders, and serving food and beverages according to guidelines.
- **Greet Residents**: Welcome residents, conduct wellness checks, and follow up on absent residents with housekeeping.
- **Monitor and Replenish**: Keep track of food levels during meals and snacks, replenishing as necessary throughout the day.
- **Clean and Sanitize**: Ensure dining room cleanliness post-service, including tables, chairs, equipment, and floors.
- **Dishwashing and Assistance**: Clean and sort dishes, utensils, etc., by handwashing or using the dishwasher as needed, assisting other dining room and kitchen staff.
- Health, Safety, and Environmental Stewardship:_
- **Safety Compliance**: Adhere to safety protocols and promote a culture of safety within the organization.
- **Cleanliness and Hygiene**: Maintain a clean and sanitary work area, adhering to health standards at all times.
- **Emergency Response**: Respond to emergencies promptly, documenting incidents and ensuring follow-up actions.

**Requirements**:

- High School Diploma is preferred
- One (1) year of previous experience in a customer service and/or food service environment is preferred
- Strong desire to work in senior’s housing
- Completion of a current and acceptable criminal records check for the vulnerable sector as required by the Protection for Persons in Care Act and the Accommodation Standards and Licensing Act is mandatory
- Attainment of a Food Safety Certificate is required
- Basic working knowledge of Microsoft Word, Outlook an