IT Project Manager

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

At Sun Life Financial, we work together, share common values, encourage growth and achievement. Join our talented, diverse workforce and launch a rewarding career. As Project Manager in Sun Life's Group and CRM Application Services (GnC AS) organization, we are moving to a new way of working, bringing Business, IT and Operations closer together in delivering Client value.

As an IT Project Manager in Sun Life's Group Benefits organization, the incumbent will be responsible for planning, managing, and implementing complex medium to large systems project(s) in support of Sun Life's business plans and goals.

**What will you do**:

- Provide clear direction and motivation to project team.
- Ensure the definition and approval of project scope, deliverables, desired quality, and measures of success.
- Manage stakeholder relationships to ensure project delivery expectations are specified and successfully met.
- Develop and manage detailed work plans, project schedules, estimates and resource plans in conjunction with project team members and other involved business and IT teams.
- Work with multi site project teams
- Monitor and report on project status highlighting issues and risks appropriately. And, as necessary, coordinate the development, discussion, and approval of corrective action and/or contingency plans.
- Define and manage project risks and issues ensuring appropriate strategies and plans are in place to mitigate or handle effectively. Proactively escalate risks and issues as appropriate.
- Ensure effective and timely communication occurs within the project team and between the project team and their stakeholders.
- Ensure that appropriate processes, tools and techniques are available and used by the project team.
- Ensure that project activities and deliverables adhere to internal quality standards.

**What will you need to succeed?**
- Overall project management experience of 5-10 years at a senior level, with proven results
- Expert knowledge of project management techniques, tools and methodologies
- Exceptional interpersonal skills, with an emphasis on relationship management and team building.
- Can effectively and concisely communicate project and technical information to provide comprehensive, concise recommendations to management.
- Strong influencing skills and the ability to manage difficult situations to resolution.
- Ability to hold project team members and other stakeholders accountable to ensure that projects can progress according to plan.
- Effectively analyze project expense trends and understands the impact on projected spend.
- Has a personal sense of urgency about solving problems and getting work done and instills the same in the project team.
- Ability to partner with resource managers to deal fairly, firmly, and promptly with performance problems.
- Ability to create project plans for complex projects with many interrelated paths.
- Excellent organizational skills.
- Excellent problem solving and decision-making skills.
- Ability to work with ambiguity and help project team members work with ambiguity.
- Bilingualism (French, English) required
- interactions with English-speaking customers or partners
- Assets:

- PMP Certification or equivalent, and in good standing with PMI.
- University degree, college diploma or appropriate experience in lieu of.
- Project management experience in the insurance industry or finance industry.

**What’s in it for you?**
- Named 2021 “Best Places to Work” by Glassdoor
- Canada Award for Excellence for Mental Health at Work - 2021
- Pension, stock, and savings programs to help build and enhance your future financial security
- Flexible hybrid work model including in-country work-from-home if you prefer.
- Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
- Be part of our continuous improvement journey in developing the next greatest digital enterprise experience
- A friendly, collaborative, and inclusive culture

LI-hybrid #LI-remote

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

Sun Life is committed to the health and safety of all t