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Plain Clothes Loss Prevention Supervisor
2 days ago
At **Securiguard**, we strive to make a meaningful impact in our communities by exceeding expectations and fostering a sense of safety. As Canada's leading provider of corporate security services, we are guided by our core values-Respect, Empathy, Accountability, Courtesy, and Honesty-in everything we do, ensuring the well-being of our people, our community, and the environment.
Are you an experienced security professional with strong leadership skills? Do you thrive in managing a team dedicated to creating and maintaining a safe, secure environment? If so, Securiguard is seeking a skilled Task Force supervisor to join our elite team. If you're looking to advance your career and gain valuable experience in crime prevention, this is the opportunity for you
Requirement:
- Valid Ontario Security Guard License and First Aid & CPR Certification required.
- Use of Force training and experience is mandatory.
- Minimum three years of experience in a security supervisor role, preferably in plain clothes retail loss prevention, with strong customer service skills and a solid understanding of the Criminal Code of Canada and relevant provincial laws.
- In-house retail loss prevention experience is an asset.
- Prior experience in identifying and deterring potential shoplifters as needed.
- Skilled in apprehending shoplifters, processing arrests, and preserving evidence, including video footage.
- Strong ability to assess and execute authorized arrests is essential.
- Experience liaising with regular service guards and local law enforcement as required.
- Proficient in completing and submitting incident reports to the Resource Protection database and filing online police reports when necessary.
- Valid driver's license with the ability to travel between retail locations in London & Brantford.
- Willingness to work flexible hours and travel across assigned sites as needed.
- Background in military, police, or law enforcement is an asset.
- Educational background in Police Foundations, Criminology, or Protection Security & Investigation is a plus.
**Responsibilities**:
- Oversee a team of undercover security personnel (primarily in plain clothes) to ensure efficient operations in identifying and apprehending shoplifters.
- Conduct corrective discussions and prepare performance feedback reports as needed.
- Deliver ongoing training to team members on security protocols, legal requirements, and operational procedures, ensuring compliance with company policies and industry best practices.
- Provide emergency support to store management and staff during incidents such as fires, medical emergencies, or security threats, prioritizing the safety of all individuals on-site.
- Prepare comprehensive incident reports, documenting arrests, evidence collection, and other critical details for legal or operational follow-up.
- Perform additional duties as assigned by directorial or managerial leadership.
What we offer:
$29 (with pay progressions based upon evaluations)
Full-Time Permanent
Travel allowance (where applicable) w/ Comprehensive health benefits
Paid training and development program
Employee Perks & Scholarship program
Career learning (Through Securiguard University)
**Training**:
Completion of Use of Force Training and Lawful Subject Restraint, and Crisis Management training are requirements for this role., and also require annual re-certification. The training is provided to new employees for this role along with Securiguard University Orientations courses for skill development.
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