Interior Decorator/retail Sales Associate

5 days ago

Burlington, Canada Benjamin Moore COLOUR CODERS & DECOR Full time

Colour Coders & Décor is an independently owned, family run Benjamin Moore store located in Burlington.

**About us**

We are a small team that loves to work as a family and take great pride in our principle goal of providing the best customer service through proper guidance and education. At Colour Coders & Décor, we are excited to help our customers with their unique projects and offer custom stain matches, colour matches and much more. We also carry a beautifully curated décor line which goes a step beyond other paint stores in helping our customers achieve their interior design goals.

**Responsibilities and duties include but are not limited to the following**:

- Communicating with customers across multiple channels (attending phone calls, answering queries over the phone or in person, returning calls regarding product availability etc.)
- Developing advantageous customer relations with both our retail and contractor based clientele.
- Resolving customer complaints and escalating queries to the appropriate staff members.
- Constantly developing ways in collaboration with other staff members to market products, change store displays, ways to engage more customers and increase sales.
- Tinting, shaking, matching of paint colours and stains.
- Receiving shipments, checking and putting them away. Making lists of items that are running low or out of stock and submitting them to the appropriate staff.
- Making sure the shelves are always well stocked and store is kept in an orderly manner at all times.
- Keeping track of customer transactions, communications and feedback.
- Maintaining colour displays and product literature and re-ordering as and when required.

**Skills and expectations**:

- Having a retail experience (1-2 years) will be considered an added advantage at the time of interview.
- Processing customer orders, requests and returns in a timely and friendly manner. Be able to work on Point of Sales system and computer literate.
- Experience and a passion for interior design/decorating.
- Strong communication skills and attention to detail.
- Ability to life paint cans and pails and other supplies.
- Ability to stand long hours.
- Ability to multi-task (help a customer with colour and while they decide, tint paint for another and cash out another in the next instance).
- During quiet times, you are expected to keep the workplace organized and clean.
- Commitment to showing up on time for your shift (at least 5 minutes early) and willingness to stay behind if required.
- Friendly and respectful towards co-workers and customers.

**Benefits of working with us**:

- Extensive in-store training to ensure you have the required product knowledge to provide good customer service.
- Opportunity to grow your career.
- Ability to work in an open and friendly environment where your contribution is valued.
- Offering competitive compensation.
- Employee Discounts on all paints, supplies and décor items.

**Job Types**: Full-time, Part-time
Part-time hours: 25-40 per week

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- design: 1 year (preferred)

Work Location: One location

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