Community Program Coordinator

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The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

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**Job Description**:
***:Under the general supervision of the Sport & Community Development Supervisor, is responsible for the efficient and effective operation of community centres. Key responsibilities include providing supports and resources to community centre volunteer associations, coordinating City-provided maintenance at community centres and managing the day-to-day operations of City-run centres.

**MAJOR RESPONSIBILITIES**:

- Participates as a member of the Section’s service delivery team to carry out the goals and objectives of the Section.
- Sets goals and objectives and develops strategies for effective service delivery, ensuring adequate volunteer requirements are maintained.
- Assists in preparing and administering the annual operating and capital budgets for community centres; prepares financial reports including revenue generation and pricing policies.
- Identifies community needs and priorities for service delivery through research, community consultation and trends/issues identification.
- Acts as a resource to community centre volunteer associations in the planning and implementation of services for the community.
- Develops and administers policies and procedures related to community centres.
- Conducts volunteer leadership training and board/committee development; motivates, supports, and recognizes volunteers.
- Responsible for ensuring compliance with legislation relevant to City-operated community centres. Ensures relevant licenses, permits and plans are in place and renewed at all centres.
- Develops marketing strategies for community centres; administers advertising, promotion and public relations.
- Develops and maintains records, administrative reports and statistics.
- Hires, supervises, trains, disciplines, and evaluates assigned staff.
- Coordinates meetings of Advisory Committees and Community Centres Council.
- Provides customer service to facility renters and arranges for staffing and cleaning.
- Administers municipal grant programs available to community centre associations.
- Arranges for the maintenance of community centres, appliances and equipment. Oversees the work of contractors, custodial companies etc.
- Performs such other related duties as may be assigned.

**QUALIFICATIONS**:
**Education/Experience**:

- Diploma in recreation, business, human services or social sciences; and
- Three years experience in recreation programming and/or administration
- Must have experience in, and a commitment to, developing community partnerships and working with volunteers

**Skills/Abilities**:

- Ability to communicate effectively and concisely, both orally and in writing
- Ability to establish and maintain effective working relations with private and public officials, co-workers and the general public
- Strong leadership skills with a demonstrated enthusiasm for community program planning
- Excellent project/time management, analytical/critical thinking, problem-solving and decision-making skills
- Ability to function and contribute as an effective team member and to work independently
- Must be proficient in the use of computers and current related software
- Must be competent within the meaning of the _Occupational Health and Safety Act_

**Assets**:

- Experience in community development and marketing
- Knowledge of functions of City Departments

**CONDITIONS OF EMPLOYMENT**:

- Will be required to travel to various work locations and provide own transportation
- Must be willing to frequently work irregular hours including evenings and weekends
- Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
- Must have a valid Standard First Aid and C.P.R. Basic Rescuer Certificate

**General Information**:
**ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

- Photos
- Any certificates that have photo identification
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