Liability Claims Examiner

Summary

Who We Are

RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate.

We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.

POSITION OVERVIEW:
Responsible for assisting in the development, design, implementation and maintenance of a comprehensive commercial general liability claims management program; reporting directly to the Assistant Vice President, Insurance.

RESPONSIBILITIES:
Claims Examination
- In-house liability claims examiner - assist with managing and supervising the course of claims at various stages of the litigation process;
- Review and assess the merit of each claim as required to determine quantum;
- Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments;
- Secondary contact with insurance claims specialists; insurance company adjusters and legal counsel appointed by insurance companies;
- Provide instructions to property managers in preparation for litigation;
- Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.

Risk Management
- Assist with the development, implementation, and maintenance a risk management procedure and information system; playing critical role in the communication of same to internal business partners;
- Completing required research in order to support the Assistant Vice President, Insurance with recommending and implementing solutions for the risk transfer as well as self-insurance or self-funding, where appropriate, for risks retained within the company;
- Maintain up-to-date knowledge of insurance markets, policies available etc., keep informed of current developments and trends in the field of insurance and risk management through industry written materials, surveys and participation in professional associations and organizations, to enhance professional decision making;
- Assist with coordinating the overall maintenance of the global company insurance program.

Fiscal Accountability
- Implement and execute subrogation efforts against other insurance companies for our costs incurred due to other parties negligence.

QUALIFICATIONS:

- Certified Insurance Professional designation preferred.
- Minimum 5 years experiences, specifically in the area of commercial general liability claims.
- Highly developed organization skills with able to work well under time pressure.
- Working knowledge of Case Laws as it relates to commercial general liability claims.
- Highly developed communication skills with ability to interact effectively with all levels of management.
- Solid relationship management skills.
- Self motivated and capable of working as cross-functional team member as well as independently.
- Excellent analytic skills with strong attention to detail.
- Proficient computer skills.

Why join RioCan?

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:
Work / Life Balance that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.

Professional Growth and Development that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.

An Extensive Health and Benefits Program that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.

A Comprehensive Retirement Program to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.

Additional Perks and Benefits that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.