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Communications Evaluation and Measurement Analyst
3 weeks ago
**Communications Evaluation and Measurement Analyst**
**Take a central role**
The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.
Find out more about the next steps in our Recruitment process.
**What you will do**
As part of the Research and Analytics team, you contribute to the strategic evolution of the Communications department's evaluation, measurement, and analytics program.
- Coordinate and conduct analysis, measurement, and evaluation of the department's activities so that they align with the Bank's overall goal of fostering Canadians' trust.
- Share the insights derived from the research in a way that makes them easy to understand and leads different teams to operationalize them in their day-to-day work.
- Provide support in the conduct of the public opinion research program, as well as qualitative research projects and other projects that aim to build knowledge and understanding of the Bank’s audiences.
- Contribute to the development and continuous improvement of the department’s evaluation, measurement, and analytical practices, bringing innovative ideas that will improve the team’s practices.
- Provide support in the modernization of the department’s data usage, analysis, and interpretation with a view to ensure the accuracy, quality and comprehensiveness of results.
**What you will need to succeed**
You are skilled at facilitating workshops and engaging with different teams to help them translate insights derived from research and analysis into concrete actions.
You easily develop and maintain effective and collaborative relationships with a wide array of colleagues.
You have solid analysis skills and the ability to select, collect and analyze qualitative and quantitative data to come to conclusions that will inform the decision-making process.
You have excellent written skills and an ability to gather, analyze and synthetize vast amounts of complex information into clear and concise notes, reports, and visuals.
You have knowledge of the following:
- Program evaluation methodology and measurement
- Quantitative and qualitative research methods, data collection and analysis
- Web and social media analytics
- Expert-level knowledge of business intelligence tools, such as Power BI or Tableau, as well as Excel
You are a highly organized team player with a proactive attitude and a strong focus on quality and details.
**Nice-to-have**
- up-to-date knowledge of data management and governance practices
- knowledge of a programming language for data science, such as R
**Your education and experience**
This position requires a bachelor’s degree in a relevant discipline (e.g., public administration, communications, marketing, economics, statistics) and a minimum of five years of experience in program evaluation and measurement or public opinion research. Experience in measurement in the communications field specifically would be considered a strong asset.
**What you need to know**
- Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Secret
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
- In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process. All interviews are conducted virtually.
- The official title for this position is “Analyst, Planning and Research ”
**Remote work / Hybrid Work Model **#LI-Remote**
The Bank is conducting a trial of a hybrid working model which provides employees with the flexibility to telework for significant portions of each month. During the trial, employees will only be required to come onsite on those days when they are involved in activities that they or their leader feel are better conducted in person. For the majority of employees, it is expected that onsite time will range from 5 to 10 days per month, depending on your role. You are expected to live in Canada, and within reasonable commuting distance of the office. For this position, should you not live within reasonable commuting distance of the office, you will be able to work 100% remote (with
