Budtender

As a Shiny Bud team member, you will conduct business according to the details of your job description and the employee manual, making the customer our # 1 priority. As a member of the Shiny Bud team you will be required to live and breathe our mission to seize opportunity, lead with passion and be the absolute best. "We believe that health and wellness is a personal choice. Our mission is to offer legal and safe cannabis products in an informed, guest-centric environment. Catering to every spectrum of our customer base in a thoughtful way." CORE VALUES 1. Family Spirit: We work together, we play together, we laugh together, we cry together & we’ve got each other’s back.Interact respectfully, engage in constructive conflict and speak candidly and appropriately with each associate. You are expected to treat each other with respect and be courteous to one another. 2. Exceed Customer Expectations-We will go above & beyond to WOW each customer; satisfying their needs is not enoughCommitted to providing outstanding customer service making it our competitive advantage.Understand what the customers are requiring and ensure we WOW our customers every time. RESPONSIBILITIES HospitalityDemonstrates that customer service is his/her number one priorityMakes a positive first impression: smiles, makes eye contact, maintains a positive tone of voice and says thank you - Responds to customers in a friendly manner with an appropriate sense of urgencySuggests products and complimentary items appropriately - Resolves customer concerns and complaints in a friendly manner - Follows proper cash procedures - Excellent knowledge of Cannabis products and regulations - Trustworthy and customer-oriented Cannsell certification : Required **Job Types**: Part-time, Permanent **Salary**: From $15.50 per hour Schedule: - 8 hour shift - Day shift - Evening shift - Monday to Friday - On call - Weekend availability Ability to commute/relocate: - Orléans, ON: reliably commute or plan to relocate before starting work (required) **Experience**: - Customer service: 1 year (preferred) Work Location: One location