Hiring a Hospitality Host/doorman
2 weeks ago
We are currently seeking a Hospitality Host/Doorman to be part of Vancouver's newest hotspot-Parker Rooftop, situated on the nineth floor of The Parker Hotel, (formerly known as the Vintage Park Hotel.)
We are looking for individuals who are skilled problem solvers with a high attention to detail. The Hospitality Host/Doorman position involves a large amount of contact with Parker restaurant and hotel guests, as well as residents & hotel personnel. Excellent personal presentation and interpersonal skills are strongly required, as you will be the front-line ambassador to our beautiful restaurant/rooftop. This position is physical in nature and will require standing for up to 8 hours and the ability to lift up to 50lbs if needed.
**Responsibilities of a Hospitality Host/Doorman include**:
- Provide excellent guest service upon greeting our guests in a friendly and courteous manner.
- Act as a front-line ambassador to residents, rooftop & hotel guests.
- Maintain a strong optical and tangible image of positivity, and decorum.
- Provide support to Parker Rooftop management as required.
- Be aware of emergency exits, general operation of an elevator.
- Address and report incidents in a timely manner according to protocol to the General Manager.
- Diffuse any guest situations/altercations, should they arise, using non-aggressive tactics and calling 911 when necessary.
- Maintain a professional appearance, in accordance with the Company’s dress code.
- Excellent communication and interpersonal skills.
- Confidence when handling conflict situations and making quick decisions.
**REQUIREMENTS**:
- Preference will be towards applicants that have completion of Basic Security Training or hold a valid BC Security Worker License
- Must be physically fit and have the ability to stand for long periods of time
- SevenRooms, hospitality experience an asset
- First Aid and any other relevant course an asset
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