Project Specialist

Who are you?

If there’s one thing your friends know not to do around you, it’s to say, “Meh, the details don’t matter.” You know for a fact that it’s the little things that make the biggest difference, and you have no problem putting in the effort to make sure every “t” is crossed and every “i” is dotted. Of course, while you’re doing that, you’re also probably handling a variety of other high-stakes tasks because multi-tasking is your preferred way of working. You can manage multiple projects—each with their own timeline, needs, and personnel, of course—without ever getting flustered or forgetful. Yep, you can manage your time and priorities on your own, and you can take direction well (because you love working with people, of course. Last but not least, you care about the art delivery because the customer experience inside, and outside the organization is everything.

Basically you
- Are motivated to achieve success for you and your team.
- Know what clients want and will do anything to get it to them.
- Have excellent written and verbal communication skills as well as presentation experience.
- Love giving high fives.
- Respect and love the details.
- Understand the great importance of quality control.
- Can manage a timeline and the timelines of others, as needed.
- Are organized almost to a faultalmost.
- Have proven experience in delivering meaningful results.
- Love proofreading.
- Thrive when surrounded by multiple personality types.
- Are digitally savvy and more than literate in multiple types of relevant technology.
- Love to learn and love a challenge.

Roles and Responsibilities

As a Project Specialist, you’ll be responsible for managing the flow of work throughout the business. You’ll work closely with, well, mostly everyone, including members of the Creative, Digital, Print, Promo, and Warehouse teams, other Project Specialists, and Account Managers and Directors. Basically, you’ll be tasked with helping to ensure the successful organization and completion of a variety of different projects.

Essentiall you will
- Take full accountability for scheduling personnel.
- Monitor all project milestones, budgets, and timelines.
- Collaborate with the accounts team to define project scope and deliverables.
- Help develop quotes.
- Ensure total quality control, including proofreading and checking standards.
- Support your team and arm them for success.
- Build trust throughout your team and foster an environment of accountability and support.
- Provide a high level of customer service to your clients.

**Requirements**:

- Diploma or certificate in marketing, advertising or business administration
- Minimum 2-3 years in a customer service role.
- Previous agency, digital, or promotional experience would be considered an asset.

Who is direct focus?

We’re a North American marketing operations firm that helps marketing teams do more with less. While we’re built to deliver on ever single marketing need - it’s how we organize those services to create powerful programs. We integrate, automate, and amplify their marketing function to save them time and costs, while increasing efficiency and quality. We believe that marketing could always be better - so much so, that it’s our brand promise. All backed up with our core values:

- Own It
- Better 2.0
- Make Trust
- Deliver Great
- Be Human

Why choose direct focus?

We are client-focused, but it’s our people that make it happen. Here’s just a few reasons we’re a great place to work, but if you ask anyone here? It’s the people.
- The people are amazing
- The occasional office dog(s) (what more could you want?)
- Rapid career learning and advancement
- A highly modern workflow system
- Training programs
- Exposure to large national and US brands
- RRSP matching
- Social events
- Coaching, mentorship, and professional development

How to apply

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Project management: 1 year (preferred)

Work Location: In person

Application deadline: 2025-06-02