Driver/attendant - Non-emergency Medical Transportation
2 weeks ago
**About the Role**
Aurevia is a newly launched, licensed provider of non-urgent stretcher transportation across hospitals, long-term care homes, and private residences. Our mission is built on respect and dependability.
We are looking for compassionate, safety-focused Driver/Attendants to join our frontline team. In this role, you'll transport clients with mobility needs—including seniors, post-operative patients, and individuals with disabilities—between healthcare facilities and residences.
**We are hiring Driver/Attendants to support our early-stage operations. This position starts as part-time/on-call, with a strong opportunity to transition into full-time as we grow.**
This position is ideal for someone who is calm under pressure, attentive to detail, and values professionalism in every interaction. You'll be an essential part of each client’s care journey, delivering service that is respectful, responsive, and clinically informed.
**Key Responsibilities**
- Driving & Safety_
- Operate company vehicles responsibly and in accordance with all applicable laws
- Follow scheduled routes and maintain accurate timing for pickups and drop-offs
- Complete pre-trip and post-trip vehicle inspections; report issues immediately
- Keep vehicles clean, stocked, and returned to base at end of shift
- Client Assistance & Communication_
- Assist clients in and out of the vehicle using safe patient handling techniques
- Maintain professionalism, empathy, and respect with all clients and family members
- Notify supervisor of any concerns about client condition or wellbeing
- Infection Prevention & Hygiene_
- Follow infection control procedures, including PPE use and sanitization protocols
- Disinfect equipment and cabin area after each trip
- Documentation & Technology Use_
- Accurately complete trip logs, reports, and handover forms
- Use digital tools and tablets and navigation systems as part of daily workflow
- Maintain communication with dispatch throughout shift, report delays or emergencies
- Equipment Operation & Care_
- Operate and inspect stretchers, lifts, and related transport equipment
- Report missing or damaged gear
- Ensure all equipment is in safe working condition
**Qualifications**
- Required:_
- Valid Ontario Class G Driver’s Licence and a clean abstract
- Standard First Aid & CPR Level C
- Physical ability to assist with stretcher transfers (lifting up to 250 lbs with assistance)
- Strong EQ, verbal communication, and customer service skills
- Exceptional punctuality. Every minute matters in healthcare logistics
- Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays
- Must tolerate varying weather conditions and extended periods of driving
- Preferred Assets:_
- Class F Licence
- Prior experience in patient transport, EMS, healthcare, or long-term care
- Training in infection control, mobility support, or patient handling
- Multilingualism (especially French or community languages)
- Familiarity with Toronto/GTA road networks and use of digital navigation tools/GPS
- History of punctuality, dependability, and professional conduct
**What Success Looks Like?**
- Clients arrive safely and feel supported throughout their journey
- Vehicles and equipment are clean, safe, and fully operational
- All logs, reports, and forms are complete and accurate
- You consistently demonstrate professionalism and compassion under pressure
**Discretionary Clause**
The Employer reserves the right to amend duties and responsibilities within reasonable scope of the position. Significant changes will be communicated in writing.
**Job Types**: Full-time, Part-time, Casual
Pay: From $22.00 per hour
**Experience**:
- Driving: 8 years (required)
Licence/Certification:
- CPR Certification (required)
Work Location: On the road
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