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Computer Hardware Technician
20 hours ago
**Job Overview**:
**Responsibilities**:
- Install, configure, and maintain computer hardware components
- Provide outstanding customer service
- Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking devices & Automatic Teller Machines (ATMs)
- Execute install, moves, adds, changes (IMAC) projects
- Maintain accurate service stock levels
- Adhere to all Service Level Agreements Execute tactful & professional communication
- Diagnose and resolve hardware issues in a timely manner
- Collaborate with the help desk team to provide technical support
- Perform software troubleshooting to ensure hardware compatibility
- Communicate effectively with users to understand and address hardware concerns
**Requirements**:
- A+ Certification is an asset
- ATM, Self-Check Out & POS experience is an asset
- Possess incredible customer service & communication skills
- Knowledge of computer hardware & networking principles
- Experience with software troubleshooting
- Familiarity with VPN setups and configurations
- Ability to use tools like Jira and ServiceNow for issue tracking
- Strong attention to detail and problem-solving skills
If you are a dedicated Hardware Technician with a passion for technology and a knack for problem-solving, we encourage you to apply.
**Job Types**: Part-time, Freelance
Pay: $18.00-$22.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- On call
Work Location: In person
