Customer Service Representative

9 hours ago

Waterloo, Canada Top Level Taekwondo & Martial Arts Academy Full time

**Customer Service Representative**:
Make an impact, help empower the next generation of leaders, work as part of a highly effective team. Do you have what it takes?

Top Level Taekwondo is scheduled to open our 4th location this October in Waterloo Ontario

Due to being a new business that is building it's clientele, we are able to offer 10 hours per week to start, however we anticipate increasing this in the coming months.

We are looking for “Top Level” team members to join our Top Level Taekwondo Family. Our team is looking to hire an experienced and capable Customer Service Representative. This person will have a high level of responsibility and will serve as a key member of our team.

Top Level Taekwondo, first opened 9 years ago. Our company grew very quickly and expanded to a second location due to a high level of demand for our unique teaching style, blending cutting edge modern teaching methods with traditional martial arts elements and values. We take pride in providing the absolute best experience possible for all students and families that walk through our door.

When it comes to values, TLT operates with integrity, authenticity, hard work, teamwork and a genuine passion for helping improve lives and empower students.

**Role**:
As an Customer Service Representative, you will report directly to the owners and management. You will be an important part of our team, providing the highest level of customer service. You will be the first face clients see and have positive interactions with many families each day

**Sales**:
One of the primary responsibilities of the Customer Service Representative is handling transactions and assisting clients with their memberships.

**Customer Communication**:
**Job Type**: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: 10 per week

**Experience**:

- Phone etiquette: 3 years (required)
- Sales: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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