Community Navigator

**Overview**

**Responsibilities**
- Follow NPDWC policies, procedures, and respect guidelines.
- Maintain accurate participant files and statistical data.
- Prepare and submit a monthly report to the Manager of Operations & Administration.
- Ensure a high level of confidentiality for community members accessing services at NPDWC.
- Attend team meetings, learning gatherings, training, and other events as needed.
- Engage in clear and effective communication.
- Provide support and advocacy to participants who are system-involved, including but not limited to supporting family reunification plans, assisting with accessing EIA, housing support, and more.
- Engage and build relationships with other agencies that support community, including referrals to more specialized supports or advocacy.
- Obtain certification as a Protection Order Designate to support participants experiencing stalking or violence in accessing protection orders.
- Collect documentation for case planning with participants in collaboration with various agencies and systems.
- Attend court or other appointments with participants as needed.
- Assist with linking participants and their families to other services and supports in the community.
- Attend community events and meetings, sitting on community committees as appropriate.
- Support the frontline work of NPDWC by engaging with participants in the Drop-In, on patrol with Mama Bear Clan, and on other outreach initiatives as needed.
- Other duties as assigned, consistent with this job description and approved by Centre policies, procedures, and the Executive Director.

**Education & Experience**
- Post-secondary education in social work or other field-related discipline. A combination of education and experience will be considered.
- Minimum two years of experience working with Indigenous communities.
- Ability to work from a strength-based, culturally safe, harm reduction approach.
- Knowledge of the resources available in the community to women experiencing poverty, homelessness, violence, chaotic substance use, mental illness, etc.
- Experience working with and across diverse communities and identities, including racialized peoples, the 2SLGBTQIA+ community, people with disabilities, etc.
- Knowledge of the current and historical effects of colonization on Indigenous people and experience supporting people to access traditional practices, reclaim culture, and navigate the unique barriers they face.
- Lived or living experience of substance use, food or housing insecurity, system involvement (EIA, CFS, etc.), poverty, and/or other types of barriers faced by inner city communities is welcomed and respected.

**Skills and Abilities**
- Excellent oral and written communication skills.
- Comfortable using standard office technology and computer programs.
- Strong self-awareness, able to engage complex situations with clarity and respect for all.
- Ability to work collaboratively with coworkers, community, and stakeholders.
- Highly organized and able to work independently.
- Able to be flexible and respond to shifting priorities.
- Strong problem-solving, time management, and interpersonal skills.
- Demonstrated ability to effectively engage with various systems.
- Commitment to the mission and vision of North Point Douglas Women's Centre.
- Ongoing satisfactory Criminal Record and Child Abuse Registry checks.
- Valid Class 5 driver's license and ongoing satisfactory driving record.

Pay: $24.00-$30.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- community work: 2 years (preferred)

Work Location: In person

Expected start date: 2024-10-07