Care Home Manager

**JOB DESCRIPTION**

**HOME CARE MANAGER - Broadview, SK**

**The Position is located at Broadview, SK**

Reporting directly to the Operations Head, the Care Manager is a proven home care expert, great communicator, and experienced problem solver. This position has the full responsibility for developing and managing the Home Care program, providing direction and leadership, and managing the daily operations of the business. A proficient organizer that plans, instructs, and comes by leadership naturally. Detail oriented and skilled at multitasking, the Care Manager can anticipate the needs of others, contributing to a productive work environment.

**Overall Accountability**

The Care Manager has overall accountability to work directly with clients and oversee the work of other staff. When clients are on boarded, the Care Manager communicates with them to assess their needs and then decides on which services to provide. The Care Manager also has the delegated authority to inform clients regarding general preventative care practices as well as individualized care plans. As a member of the administrative team, they also have accountability for streamlining business operations and instituting measures to improve care.

Other managerial duties include analyzing business processes, creating, and reviewing budgets, coordinating with other staff, and assessing business performance. Additionally, the Care Manager create schedules, evaluates personnel, and gives performance reviews.

**Key Roles and Responsibilities**

In Collaboration with the Operations Head
- Collaborates with the Operations Head to set goals for the business that ensure success.
- Collaborates with the Operations Head to create quality improvement programs that enhance client care delivery satisfaction, employee satisfaction, and referral source satisfaction.
- Ensures compliance with federal, provincial, and local laws, rules and regulations.

Managerial Duties
- Develops, implements, and evaluates programs and initiatives to meet volume, financial, quality, and service standards.
- Oversees the team of Care Givers, fostering their professional growth and ensuring compliance to all concerning laws, act, policies, and procedures.
- Able to step into the Care Giver role when required.
- Manage administrative roles like housekeeping, procurement for groceries and other operational items.
- Ensuring health & hygiene in Food Services.
- Managing Roster and discipline of the staff at care home.
- Managing Emergency situation like fire, accidents, deaths etc.
- Liaison with local authorities like fire, health, municipality, hospitals etc.
- Oversees the recruitment and retention of sufficient numbers of qualified staff to provide care.
- Provides a work environment, which attracts and retains loyal employees.
- Provides professional growth for self and staff through seminars, certifications, workshops, and professional memberships to remain current in the field of expertise.

Oversees Policies and Procedures
- Establishes and maintains policies and procedures including but not limited to:

- Client assessments
- Creation of individualized Care Plans as per the client needs.
- Admission and discharge procedures.
- Emergency care.
- Service records.
- Program evaluations and client follow-ups.
- Coordination of referrals to and from other community resources.
- Develops and implements policies and procedures, to monitor the regulatory, licenses, and accreditation standards of Care Givers.

**Essential Job Requirements**:

- Ability to lift, push or pull 25 pounds.
- Ability to bend, twist, stoop, kneel and reach.
- Access to a vehicle, valid Class 5 driver’s license, and a clean driver’s abstract.
- 1 year or more Healthcare or homecare management/supervisory experience.
- Ability to treat and care for clients with dignity, respect and confidentiality.
- Ability to adapt to various living environments and locations.
- Well-developed communication skills (both written and verbal) sufficient to explain complex issues in a succinct and plain manner.
- Proficient in Microsoft Office suite of products and Client Care software is an asset.
- Excellent organizational skills.
- Ability to work a variety of shifts and easily travel locally.

**Salary**: From $55,000.0 to $68,000.0 per year depending on the experience.

**Benefits**:

- Dental care
- Extended health care
- RRSP
- On-site parking

Schedule:

- Day shift (needs to be on call in case of any emergencies)

Licence/Certification:

- Continuing Care Aid (CCA) certification is preferred
- Personal Care worker course or equivalent
- Standard or Basic First Aid Certificate
- Food Services Sanitation Certificate
- Medication Module Certificate
- Previous nursing experience or education will be preferred

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Extended h