Pharmacy Automations Lead

**Job Description**:
**Position Summary**:

- The Pharmacy Automations Lead is a member of the pharmacy team and acts as an expert resource on the development, implementation, integration, customization, management, evaluation and continuous improvement of pharmacy automation and technology. Additionally, the Pharmacy Automations Lead works in collaboration with the Regional Digital Health team regarding the optimization of the pharmacy information system (MEDITECH), automation and technology through the design and implementation of quality improvement changes, the development of tools and refinement in workflows.
- The Pharmacy Automations Lead oversees all levels of pharmacy automation including, but not limited to, automated dispensing cabinets, IV robotics, automated packaging machines, automated verifiers, automated high density storage systems, medication carts, barcode scanners, labelling software, and interface engines.
- The Pharmacy Automations Lead uses in-depth knowledge of project planning processes and change management to support automation and technological updates across the department.
- The Pharmacy Automations Lead reflects the mission, vision, and values of RVH, adheres to the organization’s Code of Ethics and Corporate Compliance Program and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
- The Pharmacy Automations Lead participates in the procurement, development, implementation, integration, customization, management, evaluation, and continuous improvement of systems, automation, and technology

**Qualifications**:
**Experience**:

- Experience in a hospital pharmacy setting an asset
- Knowledge and understanding of technical rotations, clinical decision-making, and all pharmacy automation
- Good understanding of automated repackaging and distribution systems, computerized unit dose including sterile and non-sterile compounding
- Experience with MEDITECH EXPANSE modules related to pharmacy
- Experience with project management in a LEAN environment with yellow or green belt training
- Familiar with the components of hospital information systems and how each module interfaces with pharmacy

**Competencies**:

- Sound problem solving, communications (oral and written), conflict resolution and decision-making skills
- Ability to identify issues, suggest improvements and measure success
- Excellent project management and organizational skills
- Data Management and report writing skills
- Proficient in Microsoft Office software
- Demonstrate commitment to the professional growth and development of self and others
- Demonstrate commitment to the concepts of Continuous Quality Improvement and Customer Service
- Highly motivated team player with the ability to collaborate across disciplines/departments/programs
- Positive Change Agent
- Ability to perform multiple tasks and work under pressure
- Contribute to a strong teamwork environment
- Skills and ability to understand impacts to workflow, patient, families and clinicians
- Excellent attendance, punctuality, and employment record
- Strong understanding of pharmacy regulatory bodies such as Ontario College of Pharmacists, Accreditation Canada, and National Association of Pharmacy Regulatory Authorities (NAPRA) standards

**Responsibilities**:

- Provide training on medication management systems, automation, and technology for new pharmacy staff as applicable: Train new staff on functionality of systems as appropriate, Train new staff on downtime procedures.
- Provide ongoing education relating to medication management systems, automation and technology as applicable: New functionality, new procedures, procedure reminders
- Resource to pharmacy staff regarding functionality and procedures as they related to medication management systems, automation, and technology
- Ensure pharmacy systems are compliant with and support regulatory guidelines
- Provide data from medication management systems to the pharmacy leadership team in a format suitable to support decision making. Including: Drug utilization, Inventory management, Medication incidents, Productivity/workload
- Generate reports required for quality assurance purposes as requested
- Monitor pharmacy inventory levels and systems for accuracy
- Facilitate and participate in interface testing and end-to-end functionality as required
- Facilitate and participate in the implementation of enhancements and updates to existing systems, automation and technology.
- Monitor systems to timely identify system issues related to software, interfaces, and hardware, as well as systems impacts on patients' safety and workflow/productivity. Work with vendors to find a solution to issues identified or escalate for further support.
- Maintain oversight over all automation purchases, server upgrade, service agreements, enhancements, and end-of-life dates in order to schedule appropriate upgrades or RFP processes for replacements.
- Pharmacy