Event Manager

**Event Manager**

The Delta Hotels by Marriott - Dartmouth is proud of the reputation it has earned for delivering exceptional customer service. Since opening under the Delta flag, our hotel has consistently been ranked as one of the top ten Delta hotels throughout the world for overall guest satisfaction. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable environment. We have consistently aspired to build a team of the best hospitality professionals in our market, offering training and benefits programs that continue to make us an employer of choice. If you are committed to providing exceptional customer service and want to join a team that shares this common goal, the Delta is presently seeking a **Event Manager** to oversee the Banquet department**.**

**Job Summary**:
The banquet manager leads the banquet team with knowledge of F&B standards and service excellence. The banquet manager ensures recruitment and training of the team is carried out to meet the required standards and to create a culture of excellence.

**Typical shift schedule**:
Evenings and weekends with some shifts ending late into the night and starting early in the morning.

**Job Duties**:

- Oversee the daily operation of the Banquet Department
- Coordinate the training of staff in joint effort with the Banquet Captain and Supervisor
- Weekly scheduling of the banquet department, ensuring staffing levels are in place to meet client needs
- Communicate with Sales and Kitchen departments to ensure client needs are met
- Tracking inventory and ordering supplies such as pens, note pads, duct tape
- Timely execution of payroll administration
- Conduct annual Performance Evaluations
- Review CI daily to stay informed on what is upcoming in the short term, and plan for long term
- Build relationships with clients, with special attention to repeat business clientele
- Review EO’s daily for potential issues
- Attend morning EO meetings daily, and evening meetings following large events
- Walk through meeting rooms, checking any AV that is out to ensure it is in working order, setting up any LCD projectors required
- Ensure rooms are watered and breaks go out on time
- Meet all clients to review needs; provide AV operation instructions, breaks and lunch timing, special requests, and last-minute additions, making sure the client is satisfied and all changes are recorded
- Oversee lunch service, ensuring all lunches are on time and all alternate meals are served
- Review EOs for evening and next day with evening staff to see if there are any concerns
- Complete End of Day reports
- Assist with catering events as required

**Requirements**:

- Minimum 2 years’ experience in event management, catering and/or banquets
- Previous managerial experience required
- Hospitality diploma or degree is considered an asset
- Exceptional customer service skills
- Ability to lift up to 40lbs
- Reliable and punctual - access to reliable transportation preferable
- Motivated, high performance team player
- Ability to work in a fast-paced environment
- Multiple languages spoken considered an asset

**Company Benefits Include**:

- Free parking
- Extended health benefits
- Registered Retired Savings Plan contributions from Company
- Daily staff meals
- Marriott hotel benefits world wide

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Dartmouth, NS: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Banquet Manager: 2 years (preferred)

Work Location: In person