Client Care Representative/receptionist

7 days ago


Scarborough, Canada Small Animal Veterinary Hospital Full time

**Are you caring, organized, and like to communicate with people?** Then we would love to meet you Here at Milliken Animal Clinic, we are recruiting for a Client Care Representative for a stable position. We provide empowering care for pets and their human families to live better lives. Our clients reflect the diversity of Toronto and value our high quality and personalized care.

At Milliken, you can make a difference for pets while developing your professional skills. You will work in a thriving clinic that will appreciate your background and support you while you continue to expand your client service skills and veterinary knowledge.

What our employees say about working here:

- “Helpful to newcomers and as a team”
- “Very friendly open minded people”
- “Culture is definitely one of the better working environments”
- “Positive and supportive team”

The ideal applicant has:

- Empathy and excitement to serve the _human owners_ of our pet patients
- Customer service orientation and understanding - everything we do is for the pet’s health and the owner’s needs
- Strong communicator and organizer
- Collaborative and can build trusting relationships with diverse clients and a team of doctors, nurses, assistants, business manager, groomer, etc.
- Pet health knowledge is a really nice to have, but we will train you in this area (key attributes are customer service, teamwork, and hunger to learn)
- English speaking / reading proficiency (required), and Mandarin speaking / reading proficiency (nice to have)
- Career growth_: opportunities to grow into team management / hospital administration with growth in rewards.

We offer pet parent discounts on medical care and products, continuing education, vacation and sick days.

, Permanent

**Salary**: $16.00-$20.00 per hour

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking
- Paid time off

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location



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