Technical Writer

2 weeks ago

Kitchener, Canada Oracle Full time

Technical Writer-22000CGW

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

Summary

Why work at Oracle
You'll be surrounded by smart, innovative, caring people invested in our customers and the community. If you're looking to share your unique perspective and ideas at a collaborative table and help equip all kinds of businesses achieve their visions, check us out. At Oracle, you can grow your career and learn new things.

What you will do
- Collaborate with PM, development, QA, and other technical writers to successfully deliver assigned documentation projects.
- Review product changes to determine scope of edits for assigned areas of documentation.
- Write doc plans and help topics based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers, and use of the product.
- Revise documentation to incorporate product updates and product enhancements requested by customers and internal users.
- Produce screenshots, flowcharts, and other graphics.
- Write scripts for videos.
- Write user assistance text and release notes.
- Participate in writing and scrum team meetings.
- Work on special projects.
- Partner with other teams such as Support, Training, and Professional Services to understand and respond to customer documentation needs.

What we’re looking for
- Strong English writing and verbal communication skills.
- Bachelor’s degree.
- At least 5 years of related work experience, or equivalent work experience with transferrable skills.
- Excellent strategic thinking, time management, and prioritization skills: ability to create high-quality documentation while making trade-off decisions; experience in meeting tight deadlines and adapting to changing priorities.
- Experience working with cross-functional teams across product development lifecycles.
- Self-starter: motivated and able to take the initiative.
- Good planning, time management, and prioritization skills, and ability to meet deadlines.
- Experience or an interest in learning Arbortext Epic Editor, word processing, desktop publishing, graphics software, and use of a content management system.
- Experience working with remote teams preferred.
- Familiarity with Agile development desirable.
- Experience with mentoring or leading other writers desirable.

**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.**

**Detailed Description and Job Requirements**

Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.

As a member of the technical writing division, you will write, review and produce single books or individual chapters, appendices, etc. of product user documentation and/or courseware. Obtain data and information from the appropriate source e.g. technical staff and exercise judgment within defined procedures and practices to determine appropriate action.

**Job**: Product Development

**Location**: CA-CA,Canada-Kitchener

**Job Type**: Regular Employee Hire

**Organization**: Oracle

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