Full Serve Warehouse Team Leader

**Job ID**: 257761

**Date posted**: 16/09/2024

**Why we will love you**
- You are a hands-on leader with a proactive and courteous customer approach and are able to envision the implications for the bigger picture in order to provide a positive customer service experience in our furniture pick-up areas.
- You are enthusiastic about work and working with others in a team with the aptitude to lead and drive change based on performing and delivering while learning and developing.
- You have about 3 years of leadership experience in a high-volume retail environment or distribution center (warehouse experience is a strong asset).
- You are totally cool with working in a physically demanding, fast-paced, environment and can quickly take initiative and handle unforeseen challenges.
- You’ve worked with material handling equipment before
- You are computer savvy and generally comfortable with technology (and can easily learn new software and systems).
- You have excellent strategic planning and analytical skills with the capability to set clear expectations and directions in conjunction with IKEA’s core values.

**A day in your life with us**
- Lead the logistics actions as explained in the store action plan for the pick-up point.
- Responsible for the achievement of the goals determined by the Manager
- Actively work with matrix partners to reduce transfers and returns, and to generally maintain efficiency and profitability.
- Lead the unit and team objectives, as well as our sustainability commitment ensuring health & safety processes and waste management guidelines are being adhered and implemented.
- Assist with the negotiation and monitoring of in-delivery schedules with supply partners and plan resources and equipment needs to ensure optimal availability of products.
- Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of coworkers and customers.
- Keep the business running smoothly and efficiently, including with inventory levels to enhance customer satisfaction and assume responsibility for other tasks and projects as they occur.

**Together as a team**

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life

**Why you will love us**

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

- Wellness days (in addition to your vacation days)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

The starting rate/salary for this position is $ 58,000

P.S. In the IKEA world, this position is officially referred to as: Full Serve Warehouse Team Leader