Claims Advisor

2 weeks ago


Edmonton, Canada Peace Hills Insurance Full time

We currently have an opening for a Claims Advisor - Bodily Injury. This role is based out of our Edmonton office. This role involves investigating, evaluating, negotiating, and settling claims. More specifically, the responsibilities include the following:
**Primary Duties and Responsibilities**:

- Manage a portfolio of casualty claims;
- Confirm coverages, determine liability, and verify the entitlement to coverage;
- Collect and review medical documents and treatment plans; to quantify claims;
- Negotiate with claimant counsel;
- Attend mediations and examinations/questioning as required;
- Document all file activity in an orderly and detailed fashion;
- Maintain effective communication channels within the claims department as well as other outside professionals;
- In time of high volume, assist operations by examining overflow files;
- Various other duties as required.

**Required Qualifications**:

- Extensive experience in a Bodily Injury role supplemented with post-secondary education and/or a CIP / FCIP designation or working towards same;
- Must have experience with Commercial General Liability and Personal Liability policies;
- Must have experience with mediation, arbitration, and litigation;
- Experience with multi-jurisdictional losses is an asset;
- Demonstrates exceptional ability to negotiate and critically analyze data and be decisive
- Has a keen understanding of medical terminology and medical abbreviations;
- Knowledge of common types of trauma, their treatment, and recovery periods;
- Possesses excellent interpersonal, organizational and time management skills;
- Possesses strong verbal and written communication skills;
- Guidewire experience would be considered an asset;
- Is familiar with auto contract and the Traffic Safety Act and Minor Injury Regulation.

**Working at Peace Hills**:
Along with a competitive base pay, Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.

Application Deadline: August 31, 2025


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