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Server / Sommelier

1 hour ago

Toronto, Canada Bar Piquette Full time

**Server & Sommelier**

**Job Summary**:
Bar Piquette is seeking a dynamic and versatile professional to join our team as a Floor server. In this role, you will play a pivotal part in our daily success. You will be responsible for ensuring exceptional service to guests. This position is ideal for someone who thrives in a dynamic, fast-paced, and energetic environment, possesses excellent leadership skills, and has a deep knowledge of wines. If you are passionate about the world of wine and have a commitment to providing outstanding customer experiences, we want to hear from you

**Duties/Responsibilities**:

- As Server :_
- **Quality Customer Service**: Provide professional, warm, and attentive service, meeting the needs and expectations of our customers. Our commitment to quality service is fundamental to creating an unforgettable experience.
- **In-depth Wine Knowledge**: Share your passion and expertise on our wine selection, guide customers based on their preferences, and recommend wine and food pairings to enhance their gastronomic experience.
- **Upselling**: Identify opportunities for upselling by proactively presenting complementary options, such as special wine selections, appetizers, or desserts, to offer a more comprehensive experience to our customers.
- **Proactive Recommendations**: Propose wine and shared plate suggestions based on customer preferences, demonstrating your expertise and contributing to a personalized experience.
- **Effective Table Management**: Optimize table turnover to maximize bar capacity while maintaining a high level of customer satisfaction. Efficient and prompt service is essential for a seamless experience.
- **Preparation and Service of Shared Plates**: Contribute to the preparation and service of delicious shared plates, ensuring that each dish reflects the quality and distinctive style of our establishment.
- **Maintaining Cleanliness**: Uphold cleanliness in service areas, tables, and the bar area to provide a welcoming and hygienic environment, reinforcing our commitment to quality.
- **Accurate Order Management**: Take orders accurately, enter information into the POS system, and coordinate effectively with the kitchen to ensure smooth service while preserving the quality of dishes.
- As Sommelier:_
- Guide guests in selecting wines based on preferences and pairings.
- Curate and manage our diverse wine selection, keeping it up-to-date and aligned with the latest trends in collaboration of the lead sommelier.
- Lead wine education initiatives for staff and customers.
- Stay informed about market trends, customer feedback, and competition to continuously improve our offerings and customer experience.

**Required Skills/Abilities**:

- Ability to expertly recommend wines based on guest preferences.
- Strong knowledge of various wine varieties and regions.
- Exceptional leadership and communication skills.
- Availability to work during opening hours, including weekends and holidays.

**Education and Experience**:

- 2-4 years of FOH experience.
- WSET Certification as a Sommelier is an asset.
- Smart Serve certification is required.

**Physical Requirements**:

- Ability to stand for extended periods while working.
- Capable of lifting wine boxes when necessary (approx. 15lbs).

**Equity, Diversity, and Inclusion**:
Bar Piquette is an equal opportunity employer and is committed to fostering a workplace culture of inclusivity.

**Accessibility**:
Bar Piquette is dedicated to providing equal employment opportunities for persons with disabilities and will make accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).

**Job Type**: Full-time, Permanent

**Schedule**:

- Day shift
- Holidays
- Night shift
- Weekend availability
- The possibility to advance your career in the wine industry.

Pay: $18.00-$20.00 per hour

Additional pay:

- Overtime pay
- Tips

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Night shift

Work Location: In person