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Account Manager

3 weeks ago

Montréal, Canada Hikvision Canada Full time

**OUR COMPANY**
Hikvision is a world leading AIoT solution provider with video as its core competency, and manufactures an extensive suite of comprehensive products and solutions for a broad range of vertical markets.
As a full service, end-to-end security solutions provider, Hikvision Canada Inc. employs a number of experienced professionals across the country. Offices which include state of the art customer experience showrooms, are located in Toronto, Vancouver, and Montreal. As industry experts with a team approach, Hikvision brings innovative technologies to the market, working alongside partners through the entire business cycle. Hikvision is dedicated to supporting the needs of customers and remaining a trusted advisor to partners.
***
The Account Manager - Sales (Pre-Sales Solution Manager) is involved in planning, supporting and tracking major project opportunities. The incumbent carries out market researches, addresses customer requirements and supports business development. The incumbent formulates product solution, strategy and action plans. The incumbent builds trusted advisor relationship with customers, helps Sales team to close major opportunities. This person works with Product Management team and R&D to develop system guidance and documentation, and facilitates internal trainings.
**RESPONSIBILITIES**
Tasks
- Work with the marketing department to understand and communicate marketing messages to the field
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Represent companies that export and import products or services to and from foreign countries
- Deliver sales presentations
- Develop reports and proposals to illustrate benefits from use of good or service
- Assess client’s needs and resources to recommend the appropriate goods or services
- Resolve product and service related problems
- Review and adapt information regarding product innovations, competitors and market conditions
- Collaborate with specialists to develop programs for clients' special needs
- Provide input into product design where goods or services must be tailored to suit client's needs
- Use sales forecasting software
- Work with customers, architects and engineers regarding plans and specifications
- Identify and solicit potential clients
- Train customers' staff in the operation and maintenance of equipment
- Communicate technical problems, processes and solutions
- Analyze market research data to improve business decisions or activities
- Provide clients with presentations on the benefits and uses of goods or services
- Conduct sales calls

Supervision
- No supervision responsibility

Experience and specialization
Communication protocols
- LAN

Computer and technology knowledge
- Electronic mail
- MS Office
- Salesforce
- Spreadsheet
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- Database management
- Networking software

Equipment, systems and controls experience
- Security system

Area of work experience
- Product development
- Information technology (IT) service delivery

Area of specialization
- Project management
- Electronics (industrial)
- Closed-circuit television (CCTV)
- Cameras

Additional information
Security and safety
- Criminal record check
- Reference required

Transportation/travel information
- Own vehicle
- Travel expenses paid by employer
- Valid driver's licence
- Willing to travel

Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Work with mínimal supervision
- Physically demanding
- Handling heavy loads

Own tools/equipment
- Cellular phone

Personal suitability
- Ability to multitask
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Time management
- Flexibility
- Creativity
- Positive attitude
- Reliability

**Benefits**:
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits

Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)

Other benefits
- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Team building opportunities

Annual OTE Earnings: $120,000