Operations Supervisor

**Operations Supervisor**
- Department:_ CAPACITY ACCESS AND FLOW
- Program:_ CAPACITY ACCESS/PT TRANSFER
- Status:_ Casual Part Time
4, 8 and 12 Hour Shifts; Days, Evenings, Nights and Weekends Schedule (Subject to Change)
- Location:_ Oshawa
- Wage Schedule:_ $49.490 - $67.130 per hour
- File Number:_ 2500002250

**DUTIES AND RESPONSIBILITIES**:
Reporting to the Manager - Capacity, Access and Flow, the Operations Supervisor is accountable for providing corporate supervision, guidance, direction and mentorship, efficient and effective utilization of human, material resources and facilitating bed allocation/bed control.

The Operations Supervisor provides: consistent and timely responses to front line staff across all sites, recommending strategies and overseeing their implementation; making rounds to patient care units to assess workload and distribute workload if required; facilitating the triaging of calls on a corporate basis to the Administrator on-call and Physician Administrator; recommending plans to increase bed flexibility; coordinating requests for external or intra-site transfers; managing an effective bed tracking process; compiling relevant data for patient flow activities. In addition, provides visible clinical leadership and demonstrates responsibility, accountability and commitment to the development of a work environment that exemplifies inter-professional and ethical practice; professional autonomous decision making; empowerment; integrative thinking; appreciative inquiry; a shared governance philosophy; and positive recognition through the support of professional development and continuing education opportunities.

**QUALIFICATIONS**:

- Registration with the College of Nurses of Ontario (in good standing);
- B.Sc.N;
- Current B.C.L.S.;
- Demonstrated commitment to maintaining Reflective Practice Standards as outlined by the (College of Nurses of Ontario);
- Proven experience and understanding of effective and efficient patient flow management;
- Proven recent supervisory/leadership, conflict resolution, and negotiation abilities;
- Proven significant hospital experience with a varied clinical background;
- Demonstrated computer skills in order to manage the bed dictionary;
- Demonstrated understanding of bed and clinical utilization process;
- Effective interpersonal and communication skills;
- Demonstrated effective problem-solving, prioritization critical thinking skills and conflict resolution;
- Proven ability to perform appropriately in emergency situations;
- Able to provide own transportation for travel to all Lakeridge Health sites site;
- Demonstrated ability to work independently and be self-directed;
- Ability to respond to a large number of simultaneous/competing demands from patients, families, staff, physicians, and other programs and departments.
- Masters of Nursing or related health field is an asset;
- Demonstrated commitment to our core values of Inclustion, Compassion, Innovation, Teamwork and Joy;
- Must have a satisfactory performance record;
- Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-service education in this area

**CONDITIONS OF EMPLOYMENT**:
The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.