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Casual Customer Experience Associate
2 weeks ago
Requisition ID: 163785 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** The most important characteristic of our Customer Representatives is their ability to help our clients. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Representatives are people-centric and able to connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: - Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for - Nurturing rich, long-standing relationships **What you’ve learned** - How to build strong customer relationships and deliver excellent customer service - How to uncover and solve the customers’ needs - How to explain complicated things simply - Demonstrated success in a target based performance environment, as well as contribute positively to a team-oriented work environment - Demonstrated an eagerness to learn and determination to succeed **What we’re offering** - The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers - A rewarding career path with diverse opportunities for professional development - A competitive compensation and benefits package - Internal training to support your career growth and enhance your skills - An organization committed to making a difference in our communities - for you and our customers Location(s): Canada : Ontario : Hanover || Canada : Ontario : Markdale || Canada : Ontario : Mount Forest || Canada : Ontario : Owen Sound || Canada : Ontario : Port Elgin Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
