Relational Security Officer

Salary: The salary range for this position is CAD $29.40/Hr. - CAD $29.40/Hr. Please Note:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

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Summary:
Relational Security officers maintain and enforce the safety and security of patients and staff in accordance with established policies and procedures. They do so by building healthy and positive relationships with patients/employees/visitors, responding to emergencies, and assisting patients in distress. We are looking for skilled security professionals with experience working with marginalized populations; knowledge of trauma-informed approaches in de-escalating conflict; and demonstrable competency in effective and culturally informed communication. Relational Security Officers work at both St. Paul's Hospital and Mount Saint Joseph Hospital.

What You Bring:
**Education**
- Current BC Security Guard License, OFA Level I Certification, Certification of Training Completion in Advanced Security Training. One year's recent related experience or an equivalent combination of education, training and experience

**Skills and Abilities**
- Ability to communicate effectively, both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.

What We Offer:

- **A competitive salary**:$29.40/hour
- ** On-the-job training**: RSOs receive additional training on equity, diversity and inclusion; indigenous cultural safety and humility; trauma-informed practice; building healthy and positive relationships, and mental health and substance use
- ** State-of-the-art facilities**: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
- ** Inclusive culture**: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

**Your Day to Day**:

- Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
- Responds to emergencies such as the Providence Health Care Disaster Plan, fire, and physically aggressive patients; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
- Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
- Provides security for Providence Health Care patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
- Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information.
- Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines.
- Provides First Aid services to injured persons, completes required documentation and maintains supplies.
- Maintains a daily log of events and prepares detailed reports.

**Who We Are**:
Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.
- We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on