Director, Underwriting Risk Management

2 weeks ago


Montréal, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Location**: hybrid

**What will you do?**
- Support the AVP, Underwriting Risk Management
- Promote excellence and consistency in underwriting risk assessment across SLF Canada
- Develop and deliver life, critical illness and disability underwriting training schools for SLF Canada Underwriting Teams
- Develops and conducts underwriting reviews/audits for Individual, Group Medical Underwriting (GMU) and Client Solutions (CS) underwriting teams. Recommends periodic changes to the review programs and ensures action plans are completed
- Continuously contributes to development of the organization's Underwriting philosophies by monitoring emerging trends and best practices. Recommends and implements changes to underwriting philosophies, methodologies, practices, processes and technologies
- Champions and advocates for a positive and consistent underwriting client experience for all clients of SLF Canada
- Participates in, coordinating reinsurance audits and ongoing communications regarding changes to underwriting policies
- Leads the team responsible for rescissions and contestable claim reviews
- Keeps abreast of medical underwriting developments, emerging trends and industry practices.
- Acts as a senior underwriting resource for complex underwriting cases, providing deep technical expertise, consulting with Legal, Medical and Chief Underwriter as necessary to resolve escalations
- Ability to engage and influence internal stakeholders and business leaders on matters pertaining to underwriting risk management, philosophies, methodologies, practices, processes, technologies and strategy

**What do you need to succeed?**
- Minimum of 10 years Life and Health Underwriting experience including 5 years in a leadership role
- Previous authority limit of $5,000,000 life insurance and $1,000,000 critical illness insurance with a minimum of two years of experience at that level
- Comprehensive understanding of risk management policies and framework
- Experience with multiple lines, products and distribution channels
- Understanding of the financial impact of underwriting decisions to the Company
- Proven effective interpersonal and leadership skills
- Excellent communication and interpersonal skills with proven partnership capabilities
- Comfortable navigating in a matrix organization
- Strong influencing and negotiation skills
- University degree, with preference given to medical, science, mathematics, legal, or business.
- Completion of or working towards recognized professional qualifications including Fellowship, Academy of Life Underwriting (FALU) and Fellowship Life and Health Claims (FLHC)
- Willingness to represent SLF on industry associations and committees
- Willingness to travel as needed
- As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required **for Quebec only** as the position includes managing both French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.

**Reasons why should you join us under the sun**
- A caring, supportive, and inclusive culture
- Supportive leadership who’s focused on your success and well-being
- Continuous improvements that focus on enhancing your work and our clients’ experience #makeadifference
- Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities

We also offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:

- Flexible Benefits from the day you join to meet the needs of you and your family
- Pension Plan participation starts immediately, and you are automatically enrolled. We help you save more with Sun Life automatic and matching contributions and by including both your salary and bonus when making contributions
- Stock Ownership Program gives you the chance to invest in Sun Life and get a company match
- Paid vacation based on experience, 5 Care Days available for self-care or care of others (i.e., family or others you may support) and 10 Sick Days to support your well-being
- Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of



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